Great snorkeling and service - Amazing snorkeling with a variety of beautiful fish in clear calm water. Captain and crew were terrific, including taking us all the way back to the cruise port to make sure we could get back to our ship in time.

So much fun! - We had so much fun on this snorkel trip!! The crew was great. Unlimited drinks on the way back and a dance party.

Warm and welcoming - Captain and crew were wonderful, kind and engaging. They gave us a great overview, good instructions for snorkeling and what we would see. Darlene makes a fantastic rum punch! My only minor complaint was I would have loved it for them to hoist the sail!

Fantastic trip! - This was a great experience for this first time snorkeler! The crew was accommodating and wonderful. They made sure everyone was taken care of at all times!

Beautiful Experience with free drinks and great vibes - The views were amazing. The boat was very nice; it has lots of space and two nets to lay on in the front of the boat. Water is provided at all times on the boat. While the boat doesn't have air conditioning, the crew was kind and caring. They swim with you in the water to make sure everyone is ok. After the snorkeling experience, they provide rum punch and soda while playing music for a relaxing experience. Personally, I wish they drove the boat faster so that the breeze would cool you down. However, I loved the entire experience.

Great tour - Crew was excellent! No rushed, great spot to snorkel and they were always watching us to make sure everyone was safe. Alex was very informative and a pleasure yo talk to. Host and bartender were funny and make you feel welcome. Id you staying at Atlantis, I highly recommend since no need for taxi. Departure site is right across Marina Village behind Margarita village.

Perfect for our needs! - We had 6 (two adults and four teens) take the 1 pm Monday, July 17th trip. There were approximately 20-25 on our trip. (We had to wait for about 15-20 minutes for some stragglers to arrive. I believe they were coming from a cruise ship - MSC cruise line). We were coming from Baha Mar and it was around a $45 - 15 minutes ride. Note: getting the same price on the return trip to the resort was a struggle but down with a bit of haggling. Overall, the 3 hour trip was perfect so we could also get back and enjoy Baha Mar. We did not go very far out - 45 minute ride However, the boat rides there and back were relaxing and the reef we stopped at was pretty good. We saw fish immediately and probably near 100+ fish with 10-15 different types. The equipment. Was good - mask and swim vest. Access on and off the boat was good (jumping or a staircase) and we always felt safe. The reef was good not great but overall it hit the spot. The boat: (1) the crew were all great! The boat was good. (2) Tip: if going in the afternoon get on the boat early if you want/need shade . (Note: they waited until everyone arrived and then let folks on all at once.) There were probably 12-14 seats in the shade under cover. Plenty of area in the sun for anyone on the rides. (3) the drinks were good and plentiful on the ride back. Try the rum punch and pineapple rum drink. (4) no snacks provided! I recommend bringing some!

Tx Crew - Enjoyed sailing & snorkeling! Boat crew were lots of fun and made our experience a great trip. Would recommend.

cancelled with less than 24 hours notice - They cancelled on us the day before with no explanation. The weather was nice that day so we don't know what happened. We were scrambling from the ship the night before trying to figure out an alternate plan.

NO communication - They did not have a record or know anything about our scheduled trip when we arrived. We are requesting a refund from Viator. This company said they cater to cruise ships not individuals. They said Viator did not confirm this trip with them.