Jun 12, 2025
Nice people and affordable fee - We booked the whole car charter with them. This is my second booking with them. Our guide and driver is Yanika & ari, they nice, friendly and helpful. The car charter is really affordable and worth it. Recommended this company. And thank you
Review provided by Tripadvisor
May 12, 2025
High quality hospitality🙏✨ - I was worried because I am not good at English, but Edi always followed up with me using a translation tool. He listened to my requests and took lots of photos in beautiful places. I was very happy with his gentlemanly attitude :)ありがとう🇯🇵
Review provided by Tripadvisor
Apr 29, 2025
Private Driver Five Stars - Gede provided private driver services. My sister and I did alot of shopping in Changuu & Ubud. Gede was knowledgeable about the different artisan studios. He was friendly and patient.
Review provided by Viator
Apr 19, 2025
Freestyle 1 day tour - Tour guide Yanika was patient and awesome in every ways. Thanks to her that we managed to explore quite alot of places. She is also quick to modify the itinerary as and when required.
This enables our family to feel more comfortable and assured that the trip will be fruitful.
Review provided by Tripadvisor
Feb 24, 2025
Great tour with Gede Susila - We had a wonderful private tour with our great driver Gede susila. He took us from the lobby of our hotel in Nusa Dua and through the way to Tanah Lot he answered all our questions regarding Bali Island and Indonesia. He gave us a lot of information and useful tips for our adventure here on the island. He stopped for a coffee and also drove us to eat fresh seafood. He made us a lot of pictures on the Temple and explained us a lot for the culture and religion of the local people. Thank you Gede for the great day.
Review provided by Tripadvisor
Feb 11, 2025
Edi Sewa No1 - We crammed so much in, it's hard to remember where we went. I told Edi that I didn't know Bali so left it to him to surprise me, Which he did. Edi is Lovely guy, helpful kind and patient. I can't praise him enough.
Review provided by Tripadvisor
Jan 8, 2025
Great trip to Ngun Ngun waterfall - My friends and I rented the car with english-speaking driver and it was a really valuable experience!
I want to say thank you to our driver Edi! We had a great time!
Edi asked me in advanced about our plans and recommended the best way to visit locations. So it was very convenient that driver took us from our villa at the morning and we were able to avoid big traffic jams. And I was so happy that company found me driver so fast. I wrote them at evening (nearly 9pm) and very next day at 9am we have already started our journey.
So, thanks to Edi we finally saw the Ngun ngun waterfall, rice terraces and had a great conversation during the all trip.
And car was really comfortable.
Thank you Edi and Thank you Your Bali Driver for this experience
Review provided by Tripadvisor
Jan 7, 2025
Our tour guide/driver exceeded all expectation - Our tour guide Kadek was a good driver and very knowledgeable about Hindu culture. He helped us plan our trip and perfectly navigated the rain in wet season. He even brought us umbrellas when it started raining in the temple. He also takes great photos! We can’t be more happy about his service. I would recommend him to any friend.
Review provided by Tripadvisor
Oct 31, 2024
3 days with Mr Agung in Bali - We had the pleasure of having Mr. Agung as our driver and guide during our recent trip to Bali. As first-time visitors, we were grateful for his attentiveness and genuine care for our safety and comfort. He went out of his way to ensure we felt welcomed and looked after, adapting our itinerary to maximize our experience while keeping it relaxed and enjoyable.
Mr. Agung also recommended some wonderful and reasonably priced spots for lunch and dinner, allowing us to enjoy authentic Balinese cuisine at local favorites. His warmth and professionalism truly made our trip memorable, and we couldn’t have asked for a better caretaker during our time here. Highly recommended for anyone visiting Bali!
Review provided by Tripadvisor
Jan 20, 2025
Mafia practices to get you to take out their insurance. - We rented a car from the 13th of January to the 20th of January. We did it through the cartrawler platform. We also took out a full insurance with AXA. Our surprise was that when we went to take the car the staff of Klass Waben tell us:
AXA's insurance doesn't cover everything and they argue that if it's minor damage that there's no personal damage involved AXA wouldn't cover the damage because they always ask for police intervention.
tell us that even if we carry AXA insurance we have to leave a 3,400 euro bond and that they can take 90 days to repay.
We are also told that it does not cover the car wash and that we have to leave it clean on the outside and inside.
They also want to charge us 35 euros to authorize a second driver.
tell us that AXA does not have 24 hour service in Romania and that if you have any problems they will not attend you.
They tell us that the claims you have the Klass Wagen will collect the damages and that then you claim them from AXA and that they will or will not give it to you according to the claim and part.
also that the loss of key did not cover etc.. etc...
For all the above we offer the insurance of klass wagen for 275 €... but they give us some discounts if we buy their insurance and are:
no need to wash the car
the deposit is only 100€
they don't charge us the second driver's authorization
I think it's a very clear scam because they take advantage of the fact that you don't know the country and they put everything very black for you to take their insurance... when we had already contracted with AXA,
We talked to AXA afterwards and they told us that with the insurance we were carrying, everything was covered and we wouldn't have had any problems.
WE THINK IT'S A FULL-FLEDGED SCAM BECAUSE OF THE INTIMIDATION YOU GET WHEN YOU'RE BEING HANDED THE CAR.
THEY'RE NOT CLEAR TALKING AND THEY CONFUSE AND HOST YOU.
Review provided by Tripadvisor