Book it now; you will enjoy! - The long trip was worth it. Bacalar is truly a magical place and a must see whenever you are in Quintana Roo. Our tour guide (Delfin) was very kind. He and his colleagues made sure that you will enjoy the trip.

The best pontoon tour in Bacalar - We had an amazing pontoon boat tour today! 5+ hours, many cenotes, swimming, local history and information and an amazing English speaking guide Jiaro was awesome. His side cake was an amazing bartender and food prep and was our guide thru los rápidos. An absolutely amazing day and will definitely take his tour again!

Disappointing - The advertisement said English tour guide... Our best tour guide spoke very little English that was understandable and the microphone sound system on the bus was horrendous. Mostly just background noise could not understand what he was saying. The guide on the pontoon boat spoke zero English. Could not understand a single thing he said, got zero information during our tour. At one point we ask our bus tour guide for the simplest, easiest route back to the bus from a lunch stop (due to my severe ankle injury), he gave us directions that went up several flights of steps to a park area only for us to turn around and walk back downhill to find the bus! That was very disappointing. Also thought it was very rude of our bus tour guide to literally beg for excellent tips mentioning this excellent tips several times and then proceeded to walk down the aisle at the bus passing a basket under each person's nose, again requesting tips. Tips are to be earned. They are not obligatory and should never be demanded.

Bacalar Adventure - This tour was a great experience. We got from and to Bacalar safely from Cancun. We enjoyed swimming in the Cenotes, the lagoon has beautiful clear colors. The views are amazing. They have great options for breakfast and lunch.

Perfect day and tour not to miss - I super recomend this tour. It is great value for the money. Everything was well organized and tour gudes were helpful taking care of every passenger. Food breakfast and lunch were delicious and location was great near different lakes/cenote. Also you could have pick between many food options. You have enough time for enjoying every sight. Pleanty of time for swiming and exploring. And all the places were more than beautyful. It is hard to emagine day spent in a nicer way.

Day in paradise - Very long day but we'll worth it Bacalar is beautiful and tour guides were super nice. Food was also delicious!

Almost perfect - Everything was almost perfect. Beautifully executed tour. Arturo, our guide was very kind and helpful. The pontoon boat was amazing. The only negative thing is that the food was always cold.

Bacalar - I loved the whole day besides the early pick up but I understand.The water was so warm and blue and so pretty.

Poor impressions - We got only few impressions for this very long ride. Our guide had low professionalism. He almost never provide particular time when we have to return to bus and did not provide full information about lunch menu in English ( for example, he did not say anything about burritos, but other people ordered them).

Didn't Show up - Waited for an hour at the specified time at the hotel lobby and nobody turned up be careful with these guys.