Good people and cool bats! - Meeting new people and seeing some interesting parts of Austin. The bats were really amazing to see as well.

Above the call of duty - Owen gave us a very informative tour, waited for us to change clothes and took us to our concert at Austin City Limits. That’s amazing service!

We loved the boat tour!... - We loved the boat tour! Both our guides were great. We learned so much. Our driver of our tour was very kind and we learned a lot about the city.

Beautiful boat ride, mediocre bat sighting - Enjoyed seeing a flock of snowy egrets in a tree along bank of lake, Wonder Woman mural, Austin skyline at night. Enjoyed the van tour of city . Bat sighting was meh- could only see with red light and basically shadows of bats against the bridge. Our guide on boat was very low energy, could not hear her at front of boat- did not enrich the experience.

Great tour, but confusing communication prior to it - The tour was great but communication about pick up was confusing. It wasn’t clear about the spot to meet the bus. At the convention center across the street or at the hotel.

Spring Break - The boat bat tour was very cool. The lady narrator was great. The small group did not realize we would have an Austin driving tour for an hour before the boat tour. So that was a little disappointing.

Fun way to see the city from the water - Owen was a great g;uide showing us the sights and history around Austin in the evening. He had interesting facts and fun sights to show us. THe boat cruise was a great way to see the city from the water. We did not get to see the bats flly as they had already migrated to Mexico.

Bar cruise - We called the morning of the cruise and told Viator our concerns that the bat cruise could not take place due to the weather. We were assured the cruise would happen even thought bad weather was on the radar. We were 7/10 of a mile from the agreed pickup, but they said we were outside of the range for the custom pickup they advertise. SO - We walked there in the pouring rain. We were. soaked to the bone! Then we waited for a 30 more minutes standing soaking wet for another delay, then had 30 minute traffic to get a couple of blocks. Then 2 hours after we expected to be on the batboat, we were told the cruise wasn’t happening at all. Total false advertising and just scamming for the money. ( which wasn’t cheap at $100/person) I will fight this and expect to win because my record is totally clean. I always pay above and beyond when I get half what I expect. In this case I got Nothing but a loss of 3 hours I could have enjoyed in my limited time in Austin. Beware!!

Terrible it was canceled - It was canceled How can I rate it?? What else can I say? I still want to see the bats . When can I see the bats.

Never again - The driver of the shuttle was driving erratically. He would turn suddenly or jerk the wheel enough to whip everyone around. The drive was so crazy that me and my friend chose to WALK back instead of getting into his “shuttle”.