Atv review - Would highly recommend me and my girl girlfriend visited today pick up on time out side are hotel I would like to give a big shout out to George. my girl friend didn't feel comfortable with the steering on the bike so George swapped quads with her and stayed round with her to make her feel comfortable with her new bike Got to admit George made this trip well worth it 5 star 🌟 to him keep up the good work 👏

A good day away from the resort - We scheduled the 12:00 trip from Riu Costa Mujeres. We were charged $15 extra per person due to our hotel being a farther drive. We were picked up at 11:30 and after picking up at other hotels we arrived at the destination around 1:30. The driver told us what time we were going to get there and he was correct. It really is an all day trip because afterwards the driver picks you up at 6:00 and the drive back was only 1.5 hours because drop offs are much faster. We said "no" to all of the upgrades that they offered and were very pleased with how easy it was to say "no" and move on. We went on a Monday so it was not crowded and everything went smoothly. Started with the ATVs. Our machine did not have brakes, however, we pointed this out before starting and we moved to another one. The ride is just back and forth on a power line type road, but we had fun. It did get my legs and sneakers all muddy but there was a shower when we returned that we rinsed off in. Next we did a Tequila tasting that was not listed in our booking but was quick and fun. I read on other sites that you can't buy the tequilla really anywhere else so if you want some, buy it there. It was $75 and $85 a bottle. They take cash and credit card with an added percentage for cards. Then we went to the Cenote via a short vehicle ride. Maybe because we were there on a Monday, it was not crowded. We were the only ones there and our guide held another group's bag since they were afraid of it being stolen. I read reports of locals there and things going missing but since we were the only ones, we did not have any problems. The water was cold but the zip line into the water was fun and jumping was great for my kids. You could also walk down steps to get into the water. After the Cenote was the zip lines. They are tree top ones that we've experienced in other places before, but they were fun. Lastly, we have lunch. We only got the 2 tacos that came with the booking, but you could order margaritas, nachos, other tacos and some people around us did that. We used a locker that they give you a key to and between each part we were returned to the locker to change. The locker held 2 bags for us and if you need another locker, they will give you one. We tipped our Guide through a locked box that he has. He said they split the tips with everyone, so I was not pressured to tip anywhere else. I felt it was a good day away from the resort that was worth the money. I didn't even mind the bus ride to get there and back because it allowed me to see more of the area and gave my family some downtime since we like to go, go, go on our trips.

an amazing experience - the tour was amazing!! our your guides were Annie and Julio and they were amazing throughout the whole experience, definitely would recommend to everyone

Great experience, great value - Our family had a blast with this experience. We enjoyed all the activities and the delicious tacos. Great value for the price!

Had a blast on our honeymoon! - Matt was a great tour guide and Esteban was a wonderful personal photographer! We were not too thrilled about the “no phones” policy at first but honestly it was for the best to ensure our safety and we could enjoy the moment more without worrying about taking pictures ourselves!! For everything that was included and even purchasing all the photos that were taken throughout the activities, super great price all-in-all! So so glad we decided to venture out during our honeymoon and do this - it was a blast!

Best excursion experience by far, amazing service, such a fun time. It was a first for many things and was well worth it - Couldn’t have asked for any better of an experience. 1st time in Mexico, 1st time booking excursions via TripAdvisor. It was a first for many and Johnny made the experience all worth while! If you can request, request Johnny, he made the experience all the more exciting!

Fun and yummy but LONG - Tour guides were great and ensured everything was fully explained in both English and Spanish. The zip lining was short (only 4 lines) but it was still a lot of fun since they allowed us to go upside down, backwards and we didn’t have to worry about stopping! The ATV’s through the jungle was nice. I wish there was a straight away we could pick up speed but none the less it was a fun experience. My favorite part was the Cenote. You can either jump in (about 18ft drop) or walk down the stairs. The jump was great! The water was nice and cool, you could see the little fish and bats. The 3 tacos as the end were AMAZING!!!! So good we bought 3 more for $5! The pictures and videos the take during the trip were reasonably priced, as well. I had only two issues with the trip. When I initially paid, I put my hotel info in (twice) and the night before still hadn’t heard about a pick up time. I reached out to trip advisor and I had a time within the hour, so they quickly resolved that. Now this 4 hour excursion turned into a 10+ hour day. We were picked up at 750 am, the last hotel pickup was 930 am. Then a 45 min drive to the excursion. Then repeat that at the end of the trip. The driver was not great at stick shift and there was a lot of jerky movements that made me sick to my Stomach everytime I got in the van. Other than that it was a GREAT experience and I would 100% do it again!

Great excursion - I recommend booking this excursion! My family and I enjoyed everything about this excursion. Our tour guide “O” was amazing! He took his time explaining what to expect before and after each activity. He was funny and did a good job of making sure we remain safe throughout the day. If you want to have an amazing time, please ask for “O”. My family didn’t felt rushed during any of the activities. Everyone was very nice from the transportation guy to everyone at the park. It is super organized, and I will definitely book this excursion again. I would recommend bringing extra money for souvenirs and to purchase food at the end of the excursion. You do get a free lunch of two tacos however, you’re going to want more food once you smell the aroma of everything.

A big disappointment - The advertisement is misleading. Do not schedule any other excursions the same day as this one. It’s advertised as 3 hours however you will be there for more than 7 hours. You have to wait until all groups have finished the activities before you are transported back to the hotel (if you opt to be picked up). The advertised ATV pictures where you are riding through mud is false. You do not get dirty at all.. u ride down a rocky dirt rd and that’s about it. You are not permitted to bring your cell ph while atv’ing and ziplining bc they want you to pay for the pictures they capture which are not of good quality. This company appear to be new and understaffed. Felt very unorganized and took up a lot of time. The lunch they provide is cold chicken and veggies with rubbery fajita wraps. Drink options is water or rice water. The best part is the Cenote.. absolutely beautiful!! I hope this feedback is received and improvements are made.

additional fees - Once trip was booked and paid for paradisea tours tried to charge an additional $75 for hotel pick-up as was 'out of their range'