After booking the ride, an email confirmation will be sent to you. Between 24 to 48 hours before your scheduled pick-up, our driver will contact you via WhatsApp to provide details about the meeting point. On the day of your arrival, the driver will be at the designated meeting point. If there are any delays, please notify the driver. Once your plane lands, the driver will wait for 60 minutes. Should you require additional waiting time, kindly inform the driver.

• Private transportation
• Bottled water
• In-vehicle air conditioning

Private transfers in Nursultan provide a hassle-free way to explore the city’s lively streets. Relax in a clean, climate-controlled vehicle while skilled drivers focus on your safety and satisfaction. Whether arriving late at night or departing early in the morning, flight schedules are monitored to ensure you are never left waiting. Passengers receive complimentary water, and clear communication about pickup locations saves valuable time. From airport pickups to city transfers, a seamless journey tailored to your needs is guaranteed.

• Flight monitoring ensures timely pickups, even with delays
• Complimentary bottled water for every passenger
• Clean and climate-controlled vehicles for your comfort
• Flexible rescheduling options available in case of emergencies

For a full refund, cancel at least 24 hours before the scheduled departure time.