Jul 23, 2025
Fantastic - This was our couple day at Abu Dhabi. We planned trip with high expectations. Our tour guide raja zahir fulfilled our expectations. We enjoyed every moment. The highlights of our trip was Emirates palace that was really nice. Highly recommend
Review provided by Tripadvisor
Jul 23, 2025
nice journey - With Ghulam Ali our city tour felt like a journey with a local friend. He knew hidden gems and quiet photo spots that most tourists miss. The tour of the Presidential Palace was unforgettable. Ghulam recommended us best food at abh Dhabi we enjoyed the day .
Review provided by Tripadvisor
Jul 23, 2025
Great day out with family - Afzan was a fantastic guide, friendly, funny, and really knowledgeable. The tour ran right on time, and he looked after us from start to finish, always making sure we were comfortable and enjoying ourselves.
The tour was absolutely stunning. Afzan shared so much interesting info along the way, and by the end of the day, we felt like we had a proper understanding of Abu Dhabi and the UAE’s history and culture.
It was a brilliant experience overall. Would definitely recommend it to anyone visiting
Review provided by Tripadvisor
Jul 21, 2025
Really enjoyed this trip - Awesome tour. Our driver was Khalil. He kept us laughing and he was very informative. We throughly enjoyed this trip. Wish we could book Khalil for all our trips!!!
Review provided by Tripadvisor
Jul 19, 2025
Excellent trip - We had an amazing day in abi Dhabi , Mr Manan ! He was an incredible guide friendly , and passionate , the best part off the tour was sheikh Zayed Mosque and Qsar Al watan _ Mr Mannan shared lots of interesting fact About city.. thank for the best day .
Review provided by Tripadvisor
Jul 18, 2025
Abu Dabi day trip - Khalil was an amazing driver, who showed us a great time for an entire day! Very friendly and patient young man! Would definitely recommend!!!
Review provided by Tripadvisor
Jul 17, 2025
Day trip to Abu Dhabi - Mujahid gave us a wonderful tour around Abu Dhabi. We managed to hit all the highlights and spend sufficient time everywhere. He was a wonderful driver and an engaging tour guide. Strong recommend.
Review provided by Tripadvisor
Jul 9, 2025
Great - Malik
I made a great trip to Abu Dahbi today
Everything was well planned and we stayed in different places.
The driver was so nice and always looked after us. He was so friendly.
I would be happy to recommend
I give 10 points out of 10
Review provided by Tripadvisor
Jul 7, 2025
One day tour of Abudhabi from Dubai - It was a great adventure and fun tour to Abudhabi by Pacific tours. Our tour guide Mr Usman Jameel had been really kind and pro during this tour. Appreciate the tour and the tour guide
Review provided by Tripadvisor
Jul 20, 2025
Disappointing Abu Dhabi Tour - Viator Needs to Address Major Issues - Our recent day tour to Abu Dhabi, booked through Viator, was unfortunately a string of disappointments from start to finish. We specifically chose Viator hoping for a reliable and well-organized experience, but what we received fell far short.
Before booking, we repeatedly requested a clear itinerary via chat, insisting on it due to concerns raised by other reviews about tours omitting paid-for attractions like Qasr al Watan. This mirrors a previous frustrating experience with a Viator safari where I had to prove an included "Falcon Photo" was part of our booking. Despite our persistence, Viator failed to email us the itinerary. This lack of clear communication and follow-through is a recurring and unacceptable issue with Viator.
Adding to the pre-trip anxiety, Viator also wouldn't confirm the type of car for the tour, despite my explaining my claustrophobia and preference against back seats. Luckily, a lovely Japanese family (who we exchanged numbers with by the end of the day!) graciously took the back seats in the 4x4, saving me from a very uncomfortable journey.
The biggest issue, however, was our "guide." From the moment he picked us up, he was unfriendly and uncommunicative. He claimed he couldn't speak English, Hindi, or even acknowledge being from Dubai. This is shocking, as speaking English is a fundamental requirement for a tourist guide. His took us "Miraj Museum," which was clearly just a shopping trap. To make matters worse, I later overheard him speaking perfect Urdu with someone else which my husband speak Urdu, Himdi amd Punjabi confirming he had lied about his language abilities.
He offered no explanations about the sights, no helped to come in and out from car, walked meters ahead of us, and showed absolutely no engagement. He was more of a driver than a guide. A general video about the Abu Dhabi tour route played in the car when we go first time in the car, but we didn't even visit half the places shown. It got to the point where I had to take over the tour myself. I insisted he stick to the original website itinerary, which he was visibly unhappy about. My husband and I ended up using Google Translate to explain things to the polite Japanese tourists, who were as confused as we were. They even thanked me for confronting the "guide/driver" about his behavior.
Before this trip, I had done my own research on Abu Dhabi, and I ended up becoming the de facto guide for the poor Japanese family, sharing all the information I knew. I essentially did the job the paid guide was supposed to do. This man's attitude completely ruined our experience. It's frustrating when people in the tourism industry treat tourists as though we're naive or have endless money to throw at pointless shopping traps. We travel the world and have encountered this kind of unprofessionalism before. How can someone who claims not to speak English be allowed to be a tourist guide?
We left feeling incredibly frustrated that we didn't get to see cultural highlights like the Guggenheim, Louvre, or Etihad museums, even from the outside. Viator, if tourists choose a guided tour, it's because they want to experience the cultural aspects of a nation. These repeated issues are precisely why I often hesitate to book tours. Viator needs to drastically improve its vetting of guides and ensure transparency and accuracy in its tour descriptions. I will send this as an email to tourism office if Dubai as complain.
Review provided by Viator