Amazing day on Gibraltar - A LOT of walking. If possible, stay overnight and spend one day up on the rock, and the other enjoying the city. It was really too much for one day. We ended up walking g a the way down the mountain and through a lot of the city to get back to the bottom of the cable car. That was a really neat, if tiring, experience. Remember, if you have this pass,vto ask for discounts on food and purchases. we forgot.

Good value with included perks - A little complicated to get started with need for more than one download but once started it was useful.

Pay attention to instructions! Need to download same day prior to attraction - Once we figured out how to get the email to download( after paying for cable car again) we had access to the attractions up on the rock. It was an amazing experience. Sweaty, happy memorable day!!

Gibraltar - The cable car was awesome and of course the whole visit but for the 1st time disappointed with Viator as we wasted over an hour to find the address red sands street which is a building not where to exchange the tickets. It would have been clear to say at Cable car prepaid tickets. Once the woman at cashier helped us she had to call your office to confirm all went smoothly.

Unclear instructions - First time disappointed with Viator. Unclear instructions caused us to lose valuable time trying to find the point of exchange for our vouchers. Thanks to a very helpful lady at the exchange counter we were able to get our tickets. Hopefully this will not happen again.

No Tram - Because the tram was not running the day we had tickets… We were unable to enjoy the highlights of the pass!

Misleading - The description of the pass is very misleading. It promises public transport in Gibraltar. However, the buses in Gibraltar are NOT covered.

Rip-off - This experience was a complete rip-off. First of all, the tour operator failed to clearly inform us that there were two separate options for getting to the top: 1. By car 2. By cable car The way it was explained made it seem like we could use both options. When we arrived at the meeting point, I asked when we would be using the cable car, only to be told that we could choose just one. Since we had already paid for the cable car, we stuck with it—big mistake. The cable car was a total disaster. We ended up waiting over three hours due to poor management. People who hadn’t pre-paid were just allowed to merge into the line, making the wait unbearable. It absolutely wasn’t worth it. My advice: skip this ticket entirely. Just go directly to the cable car station, and for around 10 euros extra, you can join a minibus tour there. Don’t waste 100 euros on this tour when you can do something better for half the price. Avoid this scam.

Disappointed and had no way to use pass - The Bus drivers did not accept out city pass and they said they never knew anything about them. We both have mobility problems and our shuttle from the ship dropped us right in the town centre where the buses start their route. It was a waste of our money. We spoke to 3 drivers and they said they didn’t have any idea of the pass. We called the shuttle and returned to the ship losing the money we spent. We reported it to the Gilbratar tourist information in the cruise ship terminal and he said they should have known about it and he apologized and pass the information on to his boss. I. Would request a refund as this was their error not ours.

Beware of the Gibraltar Pass - Not Worth the Money - I strongly advise against purchasing the Gibraltar Pass. It's essentially a money-grabbing scheme with little to no real value. If you're considering buying it, make sure to thoroughly read what's included because there are several major drawbacks that make it a poor investment: 1. **No Queue Advantage for the Cable Car**: One of the biggest disappointments is that the pass offers no advantage when it comes to queuing for the cable car. When we visited Gibraltar, the queue was over 100 meters long. Although the pass can't control the crowd size, the fact that you can’t skip the line or get any priority access means you might end up unable to use it at all. Essentially, you're paying for something that could be useless if you can't even access the attraction. 2. **Limited and Inconvenient Options**: The pass only allows you to choose between the mini bus tour or the cable car, but there’s a catch—the mini bus tour doesn’t start until 12:30 PM, which was too late for us. This limited scheduling can throw off your entire day, especially if you were planning on an early start to explore Gibraltar. 3. **Costly to Cancel**: Be very cautious about the cancellation policy. If you decide the pass isn't for you and haven't activated it, you can technically get a "full" refund. However, this so-called full refund comes with a hefty £15 per pass charge for bank fees and administrative costs. We bought three passes in a single transaction and ended up losing £45, which is an outrageous fee for something we didn’t even use. In summary, the Gibraltar Pass is overpriced and underdelivers. You’re better off purchasing tickets directly at the attractions or considering other options. Save yourself the hassle, disappointment, and unnecessary costs.