Booking Confirmation
A confirmation email will be sent 3 days prior to your service to verify the pick-up time and location.
Note: Changes to bookings are not allowed within 24 hours of the scheduled service.

Driver Contact
Your driver will reach out via WhatsApp within 24 hours before pick-up. Please respond to ensure smooth coordination.

Airport Pick-Up
Flight tracking is used by default. Your driver will monitor your flight and wait up to 90 minutes after landing.
If you prefer a specific pick-up time, please contact customer service in advance. If no request is made, the flight tracking setting will be used.

City / Hotel Pick-Up
The driver will wait in the car for up to 20 minutes at the scheduled time. Vehicle details will be sent via WhatsApp.

Flight Delays
If your flight is delayed or cancelled, please notify us at least 6 hours in advance.
Without notice, the service will proceed as originally scheduled.

Luggage
Each passenger is allowed one 24-inch suitcase. Extra or oversized luggage may require additional seats.
If the luggage exceeds the vehicle’s capacity, the driver reserves the right to refuse service.

Points of Interest

• Yokohama Minato Mirai 21

• Flight tracking included – monitors your flight and adjusts pickup time accordingly
• Standard tolls and fuel charges
• Licensed driver and insured vehicle (Toyota Alphard/Hiace or similar)
• 1 booster seat for children aged 3-6 years (availability varies)

• Meet & Greet with name sign, advance request required:
• Nighttime service (22:00–6:00):
• Yokohama Port pickup/drop-off:
• Waiting time beyond the free allowance, per half hour
• The provider is not liable for losses caused by flight delays
• Locations beyond the designated area

Starting at ¥18,880 JPY! Enjoy a hassle-free journey with a private, door-to-door transfer service between central Yokohama, central Tokyo, and Haneda or Narita Airport.

✔ Flight tracking is included – the driver keeps an eye on your flight and adjusts the pickup time as needed
✔ 90 minutes of complimentary waiting time for airport arrivals (post-landing)
✔ 20 minutes of complimentary waiting time for city pickups
✔ Professional, licensed drivers and fully insured vehicles
✔ Serves key locations: Yokohama Station, Minato Mirai, Chinatown, Yamashita Park, and more

Avoid crowded trains, heavy luggage, or confusing routes. Sit back, relax, and enjoy a seamless ride straight to your destination.

Each passenger is allowed one 24-inch suitcase. Please reserve additional seats for extra or oversized luggage.

For a full refund, cancel at least 24 hours before the scheduled departure time.