A confirmation email will be sent around three days before your service to verify your pickup details. Please note that changes cannot be made within 24 hours of the scheduled service.

・Driver Contact
Your driver will reach out to you via WhatsApp within 24 hours before pickup. Ensure your WhatsApp number is accessible for seamless coordination.

・Airport Pick-Up
Japan flight tracking is included by default. Your driver will monitor your flight and wait up to 90 minutes after arrival. If you prefer a specific pickup time instead of flight tracking, please contact us in advance.

・Yokohama Port Pickup
Yokohama Port (cruise terminal) pickups incur a surcharge starting at ¥6,000.

・City / Hotel Pick-Up
For hotel or city pickups, the driver will wait up to 20 minutes from the scheduled time. Vehicle details will be shared via WhatsApp before pickup.

・Flight Delays
If your flight is delayed or canceled, please notify us at least 6 hours in advance. Without notice, the service will proceed according to the original booking schedule.

・Luggage
Each passenger is allowed one standard suitcase (approximately 24 inches). Extra or oversized luggage may require additional seating capacity. If the luggage exceeds vehicle capacity, the driver may refuse service for safety and space limitations.

Points of Interest

• Yokohama Minato Mirai 21

• Standard tolls and fuel charges
• Real-time flight tracking for arrivals in Japan and adjusts pickup time accordingly
• 1 booster seat for children aged 3-6 years (availability varies)
• Licensed driver and insured vehicle (Toyota Alphard/Hiace or similar)

• Meet & Greet with name sign, advance request required:
• Nighttime service (22:00–6:00):
• Yokohama Port pickup:
• Waiting time beyond the free allowance, per half hour

Starting at ¥18,880 JPY! Enjoy a hassle-free journey with a private airport transfer service between central Yokohama, central Tokyo, and both Haneda Airport (HND) and Narita Airport (NRT).

✔ Dependable private Tokyo airport transfer with licensed and fully insured vehicles
✔ Real-time flight monitoring for all arrivals at Haneda and Narita
✔ Complimentary waiting time of up to 90 minutes after landing
✔ 30 minutes of free waiting time for city or hotel pickups
✔ Convenient door-to-door service covering Yokohama Station, Minato Mirai, Chinatown, Yamashita Park, central Tokyo, and nearby areas
✔ Perfect for families with children, elderly travelers, business travelers, and groups with luggage
✔ The driver will reach out via WhatsApp before pickup; customer support is accessible through email and WhatsApp

Bypass crowded trains, multiple transfers, and the hassle of carrying luggage through busy stations with a pre-arranged private airport transfer, ensuring a smooth and comfortable arrival or departure.

• Kindly contact our company number via WhatsApp.

For a full refund, cancel at least 24 hours before the scheduled departure time.