Harper Macaw Factory Tour in Washington D.C.
Enjoy an in-depth tour of the Harper Macaw chocolate factory in Washington D.C. Learn about the company, its mission, and the entire chocolate-making process from an informative guide.
What You Will Do
- See the chocolate-making process from beginning to end: Understand how the seeds of the tropical cacao fruit are transformed into chocolate
- Get a behind-the-scenes look at the factory to learn about the essential equipment used in the process
- Sample multiple varieties of the chocolate right on the production floor after your tour
- Guided Tour
Recommend that all guests be over eight years old for safety reasons and due to the degree of technical content covered.
- 98 Ratings
Excellent chocolate. I wish there were more visuals during the tour. Overall our guide was very knowledgeable and passionate.
Our tour guide was great--friendly, knowledgeable, engaging--but we were really hoping to actually see chocolate being made. The film at the beginning was helpful (though more of the origin story of the company would be a big plus!), but seeing empty, dormant machinery was less exciting than what we had expected. We weren't looking for Willy Wonka, but we felt that the tour left too much to the imagination. If nothing else, it would be helpful for the website to clarify that you don't actually get to watch chocolate being produced during the tour. That said, your chocolate is really delicious!
Great informative tour, learned a lot about production and tasting. Look forward to returning with friends and gifting your chocolate over the holidays.
Tour was informative and interesting!
Good tour, great chocolate, tour guide could have been a bit more polished
We enjoyed seeing the equipment and the tour and Colin clearly knows what he's talking about when chocolate is concerned. We also really liked the chocolate tasting. However, we were stuck on a tour with approximately 20 Chinese tourists who required an interpreter. As such, Colin had to stop every two or three sentences so the interpreter could repeat everything in Mandarin. This took away from our experience of the tour and made it so we only got about half the information in twice the time because it took so long to interpret everything. Also, whenever the Chinese group asked a question, it took twice as long for the question to be answered. If another group requiring an interpreter books a tour, I would recommend giving them a separate tour, perhaps outside of your allotted times so that they can get a good tour and the English speakers can also get the complete tour, without the interruptions of interpreters. I'm not sure if you've had foreign groups book a large group like this before, especially since you're relatively new, but it would be something to be mindful of in the future.
Our tour guide was a bit new I'm assuming but the information was somewhat scattered and pocked with odd quips about how she's fresh out of school and how young she was. Normally in a bigger, more diverse group this might be fine but ended up being awkward for just a 4 person tour.
I would have loved to see the machines actually working - although I understand the health risks involved with that. Tour was really informative. I learned a lot about the fair trade system with cocoa, the process of making just one chocolate bar! I really enjoyed it, though, I think it may have been too advanced for some of the younger audience, which kind of soured the experience a little bit.
Enjoyed learning about the chocolate making process. The guide was personable and engaging. Seeming like the process is really complicated. Would be great if the chocolate bars were a tiny bit more substantial.
Your chocolate is fantastic. I would have liked to see some of the chocolate making live.