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    • 0 Ratings
    Tour was informative and interesting!
    • 0 Ratings
    Good tour, great chocolate, tour guide could have been a bit more polished
    • 0 Ratings
    We enjoyed seeing the equipment and the tour and Colin clearly knows what he's talking about when chocolate is concerned. We also really liked the chocolate tasting. However, we were stuck on a tour with approximately 20 Chinese tourists who required an interpreter. As such, Colin had to stop every two or three sentences so the interpreter could repeat everything in Mandarin. This took away from our experience of the tour and made it so we only got about half the information in twice the time because it took so long to interpret everything. Also, whenever the Chinese group asked a question, it took twice as long for the question to be answered. If another group requiring an interpreter books a tour, I would recommend giving them a separate tour, perhaps outside of your allotted times so that they can get a good tour and the English speakers can also get the complete tour, without the interruptions of interpreters. I'm not sure if you've had foreign groups book a large group like this before, especially since you're relatively new, but it would be something to be mindful of in the future.
    • 0 Ratings
    Our tour guide was a bit new I'm assuming but the information was somewhat scattered and pocked with odd quips about how she's fresh out of school and how young she was. Normally in a bigger, more diverse group this might be fine but ended up being awkward for just a 4 person tour.
    • 0 Ratings
    I would have loved to see the machines actually working - although I understand the health risks involved with that. Tour was really informative. I learned a lot about the fair trade system with cocoa, the process of making just one chocolate bar! I really enjoyed it, though, I think it may have been too advanced for some of the younger audience, which kind of soured the experience a little bit.