1. Service Reservation
   Travelers can reserve their service by choosing the date, time, number of passengers, and destination. Providing flight details during booking is advised to streamline the process.

2. Booking Confirmation
   After making a reservation, travelers will receive an email confirmation containing service details, meeting point, contact number, and transfer policies.

3. Submission of Flight Information
   Travelers are required to provide complete flight details (airline, flight number, arrival and departure times) along with the hotel name or accommodation address to facilitate service coordination.

4. Flight Monitoring
   Our team tracks any changes or delays in flights in real-time, adjusting the pickup time automatically if needed, within the courtesy period.

5. Driver Meeting
   Upon arrival and after collecting luggage, travelers proceed to the meeting point where the driver will be waiting with a sign displaying their name. The driver assists with luggage and guides travelers to the vehicle.

6. VIP Transfer to Destination
   Travelers will experience a private transfer in a vehicle equipped with air conditioning, bottled water, refreshing towels, music of choice, ensuring a comfortable and safe journey to their destination. The driver is available to answer questions and offer local recommendations during the trip.

7. Arrival at Accommodation
   Upon reaching the hotel, villa, or residence, the driver assists with luggage, ensuring travelers are settled before departing.

8. Return Transfer (Round Trip)
   For the return journey, pickup time is confirmed 24 hours in advance. The driver arrives punctually at the accommodation to transfer travelers to the airport, ensuring ample time for check-in and security procedures.

• Private transportation
• Bottled water
• Landing and/or facility fees
• In-vehicle air conditioning
• Airport and departure taxes

• Tips

Diva Tours VIP shuttle service provides convenient transportation between Puerto Vallarta International Airport (PVR) and select locations in Riviera Nayarit, including San Pancho and Sayulita.

Upon arrival, a professional chauffeur will greet passengers with a personalized sign, ensuring a seamless experience with meticulous attention to detail. Luxurious vehicles, featuring air conditioning and amenities like water and refreshing towels, create a comfortable setting to begin or conclude your journey. Perfect for families and groups who prioritize comfort and safety, this service ensures a delightful and punctual transfer.

For a full refund, cancel at least 24 hours before the scheduled departure time.