Oct 9, 2023
Mother nature is beautiful and interesting . Thank you Muzi for an experience of a lifetime - what a wonderful day we had , our tour guide was Muzi he made the day very interesting and memorable
thank Muzi for your patience and making the game drive an experience of a lifetime
kurt safari
Happiness
Review provided by Tripadvisor
Jul 29, 2023
Nely & John - My husband and I had an amazing time ! Ezequiel and his partner were extremely great at directing us and guiding us through every single place we went to . I definitely recommend doing this activity, just be prepared to walk a lot and to see MOTHER NATURE 😍 . My husband favorite activity was Cenote , you swim in what looks like a cave , my favorite activity was the Tulum mayas & the beautiful beach at el Paraíso if I’m not mistaken the name is . Enjoy y’all !
Review provided by Viator
Jul 27, 2022
Great trip for all types of groups - First, let me start by saying our guide (Saul) was a rock star. He went out of his way to show everyone a great time. This involved taking pictures, answering questions, and much more. This also rings true for the driver Roberto, and the assistant, Jessica. All first class people and professionals.
The transportation was right on time. In fact, a few minutes early. The van was clean, spacious, and offered all the modern amenities you'd expect.
Overall the trip lasted 14hrs, with lots to see and experience. It went by fast with great food, clean restrooms at every major stop and a good mix of guided time and time to venture with family or friends.
Well worth it!
Review provided by Viator
Jun 15, 2022
Awesome trip - This experience will forever be memorable. Our tour guides Jorge and Lopez were very informative. They took great care of us. We went to all the spots mentioned and were able to take amazing photos. Lunch was great. The most memorable part was visiting the cenote and jumping off the cliff into the cool water. This is a memory my son and I will take for the rest of our lives. According to my son all the places we visited will be memorable to him. Getting to take a picture with
“La Madre Naturaleza” or “Mother Nature” was fun. We were in a time limit so we didn’t get to walk around and take more pictures. Around 4pm we had lunch. It was good. After lunch, we met with the shaaman, or what I’d call. Shaa”woman”and she blessed us all. My son and I took in a lot of information about the culture. We enjoyed learning about the Mayan culture and getting to immerse ourselves in it.
This is a full day trip. I recommend bringing water and having plenty of snacks especially if you are bringing children. Bring bug spray when visiting the Mayan ruins in Tulum and a hat to help against the hot sun.
Review provided by Viator
Nov 8, 2024
Scorned Scorpion - I booked the “all inclusive “ package which was truly not all inclusive . We had to pay for a drink package and fees for admission. $25 in American money . I booked the pick up to be from my hotel at 7am ,yet the day before I was told I had to go to the Super Aki. Well it went from 7am to 10am. The guys were nice yet it was still an inconvenience. Cenote was interesting . The Ruins was extremely hot. Plus you are unable to take plastic water bottles inside . The tour guide should have provided canned water for the excursion . I almost felt like I was going to pass out . The Shaman experience was beautiful and the food was superb. Yet I wish the tour guide would make it clear in English the highlighted opportunities to get my Mayan calendar $35 US dollars . Chocolate and Memo were super kind and attentive to my needs and my friend as well providing umbrellas to beat the heat . Memo stayed behind with us so we wouldn’t get separated from the group . Please don’t mistake the Mayan Ruins with Chictza Iza . Overall it was a good experience not for $110 I’ve been on excursions for less .
Review provided by Viator
Dec 13, 2023
They changed the itinerary veryThere is also an additional charge of $27 per person, I don’t know what th bad experience - There is also an additional charge of $27 per person, I don’t know what the charge is! And this fee is not shown before ordering!
Review provided by Viator
Dec 20, 2022
This is a SPANISH speaking tour ONLY!!! - First off I only speak and understand English. This company offers this tour in both English & Spanish on their Viator profile. And of course I selected English when booking this tour. However, when the guide showed up he stated he only spoke Spanish. I expressed to him that that was going to be a problem because my mom and I didn’t. He assured us that it was going to be ok, he could speak a little bit of English and that we would still have a good tour.
So my mom I got on the tour bus. Which brings me to the next issue. The tour bus is an extremely small, cramped 19 passenger van with very little leg room. The guide and his son took up 2 seats and we proceeded to pick up 14 other people all of who of course only spoke Spanish. So now it’s 18 of us not including the driver all crammed into this van for the duration of this tour which lasted about 10 hours going from place to place. It was very uncomfortable.
This tour company was very deceptive. They’re promoting a service that they obviously can’t provide to their customers that don’t speak/understand Spanish. My mom and I spent the whole tour trying to understand what was being said and what information was being given to the other 14 people that we weren’t privy to. It ruined the whole experience.
The places we were taken to were cool however it was all over shadowed by the language barrier and just being uncomfortable.
If you don’t understand Spanish this isn’t the tour you.
Review provided by Viator
Dec 8, 2022
Not your best bet to explore Tulum - Not the best tour company. They mostly accommodate Spanish speakers even though it does say the tour is in English.
The tour bus is very small compared to other companies in Cancun and cramped. We spent $11 per person just for water/sodas. There were stops that were basically just you spending money on souvenirs, not even a decent shopping area.
I chose this tour to learn about the Tulum ruins, but got a five minute shpeel in English. We did not stop at Playa Paraiso beach due to the seaweed which was understandable but this was not replaced by any other sight seeing event. So all in all, a below average rating for me. Nothing about the trip was memorable, the food was subpar.
Review provided by Viator
May 16, 2023
Fraudulent info - The tour bus came 90 min late
Than after 45 min of driving we were told that sculpture park is closed and we will be going to a different tour?
Review provided by Viator
Jun 17, 2022
Good view bad Tour Guide - Everything in this tour was terrible. Our tour guide/driver Roberto was 17mins late from the set pick up time 7am. Private tour turned group tour - we weren’t informed of the change. After settling in the Van we were told to take the backseats and the AC wasn’t working well. We complained about this 15mins en route to our 1st stop, we’re told a Van switch will occur in Tullum which didn’t happen. Roberto sets time to meet up after the tour - he showed up after 20mins. Our 2nd stop Mother Nature, he told us to meet him after. We waited for 10mins only to find out he was sleeping in the Van. We’ve asked for lunchtime he doesn’t know “maybe 2pm, maybe 4pm” I have to ask him to take us somewhere we can grab a snack bcoz I have a diabetic person in the group. Ate lunch past 2pm. The Cenote in the package was not the Cenote we went to. En route to our last stop shopping and sightseeing at Playa del Carmen, the humidity in the Van was unbearable, that he finally called for Van switch. We weren’t able to do the last tour instead we were taken back to hotel. I would NOT recommend this package - it was a ripoff for us. Only Tullum and Mother Nature in the package was part of the tour and the rest was false ad - Cenote and Shopping part. Very disappointing for the cost of the package!
Review provided by Viator