A fascinating trip outside Buenos Aires. - Booked the night before. Picked up at our hotel, 30 min trip to city of Tigre. Looked round water ways and museum then the interesting fruit market which is huge and sells an amazing range of items. Then a boat trip for 60 mins through the delta tributaries and finally bus back to Buenos Airies. The guide was with us the whole time and for £50 it felt very good value. Only thing was the pickup said 9am but in fact it was 9.50 so we were a bit anxious till the driver texted to say he was coming. If they left a bit of flex in their pickup time that would have avoided the concern. Overall a great day out and full of things would never have seen in our own. Thoroughly recommend it.

Martina was great - so... - Martina was great - so communicative before the tour with confirming times and when she arrived at the hotel for pick up. This was very appreciated since it doesn’t ways happen for tours. The trip was a nice change from downtown BA activities. Very thankful to be able to have drop off by the Sunday open market to experience that and save the cab from the hotel

Tigre Delta - Very knowledgeable tour guide and interesting areas explored. Did not expect such a large boat with many customers. We were unable to hear and understand the entire English explanation of the areas due to the noise level. Also, there was only one working bano on the boat.

It was ok - We booked English tour guide and ended up with a guide that had to speak 3 languages and she seemed to cater more to Spanish and whatever the other language was. May have been only 4 or so English. The boat was a speed boat comfortable seats but you could not see anything and could not hear what was being said on the loud speaker. Bus was dirty Driver never stopped talking. He must of been on his phone with ear piece in and that is all ya heard one guy talking.

The delta is beatiful - find another provider - First off: The trip up the delta is great, take a tour! We were picked up at the hotel very early, and only two hours later did the boat actually leave. The organiser could have told us that we could just meet at 09.45 (the tour does NOT start at 09.00 as it states on Tripadvisor, we left almost 10.15) in the harbour. Time wasted. Later, the trip had two stops, which made it a very hurried and stressful experience. Skip the nice, but ultimately boring, museum, and spend more time at the fruit market, where there are several places to have lunch. Everyone brought food on board the bus, to the guide's frustration. Why? Because there was no time. We finished at Che Malbec, which was a great little place where we tasted to wines for free and then had some food and drinks. This was not part of the tour, but it was a nice drop-off spot. Very good! To get a higher review, this tour needs to: * Invite clients to meet at harbour directly * Change information to the real starting time (tour was 4 hours tops) * Skip one stop since this is meant to be a fairly short tour * Inform better during the trip * Use a boat where most people can sit outside and enjoy the breeze

They never picked us up - We bought this tour on Tripdavisor. It said they would pick us up at our hotel. They emailed tickets the booking was confirmed and the address of the hotel was correct. It said the tour started at 9am. We were outside our hotel at 830 and waited there until 10am. We were never picked up so we never did the tour. Looked like a fun tour if you get to go.

Takes on wrong tour - We ended up on a city sight seeing tour rather than this one. My name was on the guide's list so I didn't question whether it was the right tour until the first stop. Very disappointing

Last minute cancellation - They waited until 1 hour before I was meant to be picked up from the hotel to tell me there was no space. It’s especially troubling as it wasn’t a weather issue and they simply overbooked. They did graciously offer to reschedule and they did issue a refund but it’s kind of ridiculous & impossible to shift plans for a half day excursion with one hour’s notice. My flight was next day so it was hugely disappointing.

Avoid if possible - I booked this tour a few days before and selected my pick up. I was supposed to be collected at 9am. At 8.20 I received a message saying that they weren't going to collect me, and that my only option was a collection point an hour away, with 1 hour and 20 minutes notice. I was told to order a taxi (which of course I would pay for...) but there were no taxis because it was rush hour! I had to do a combination of running across town and finding a bus with no notice. I told them I might be a couple of minutes late. I arrived 3 mins late but was being chased. I then was told my collection point was never going to be an option. I wish I could attach screenshot because the communication was incredibly poor. (Others below have commented on having a similar experience) The tour itself was ok-ish. The guide obviously didn't want to be there. We only had 45 minutes at the Puerto de Fructos which was not enough time to eat, but also too long for just walking round. We weren't finished until nearly 3pm and the organisation was poor. We were then told there was a free wine house we could go to. It wasn't made clear that the tour was finishing here and the guide and the bus were disappearing. Some people left their bags on the bus. We were messaging both the agency and the tour guide and got very delayed replies. The agency told one person they couldn't help and the guide said the bus driver wouldnt be returning with their bags because the stuff in the bag wasn't important enough. Overall the boat was good, but not because of the tour guide, this is done independently. In reality I'd like some compensation for my experience, but in terms of a review, I would avoid this company if possible.

Misadventures in El Tigre - 1. The tour was supposed to start at 9a. They did not arrive until 10a. So the tour was only 4 hours instead of 5. 2. When we got on the bus, the driver immediately started driving despite us not being seated yet. This is especially dangerous given my wife is pregnant. 3. They completely misrepresented the boat ride. The pictures included a quaint wooden boat. When we arrived, it was a large, indoor ferry-like boat. Your guide won’t explain anything, you just listen to an old recording explaining the Tigre community. 4. We were told it was an English tour. When the tour guide spoke, which was very minimal, it was in three different languages. 5. We were told we’d have an hour at the craft market. But we were given 45 minutes and rushed back on to the bus. In fact, when we arrived back (a minute before we were told to be back), the tour guide scolded us. It was truly awful and not what was advertised at all. Frankly, Viator should do a review to see if this falls under false advertising