Swim With Dolphins in Bapor Kibrá, Curaçao

Staff improperly guided us to the correct activities. We ended up doing kids swim with 4 year old. As you know, not suitable and the kid only spent 10 mins in the water. Disturbed the group session as well. Worst thing is staff literally blames us, that we changed the colors of the wristband and what not. Then long discussions and total waste of our time. In the end had to come back another day changing our whole schedule for that day we were flying out. ridiculous that we are expected to understand the wrist band colors when it’s never explained and the staff is even attaching them to us. While I literally ask which color is for what, still goes wrong. Up to 10 people don’t notice wrong people are attending the wrong activity while we do not even know the exact difference between encounter and swim… now I attended swim I Staff improperly guided us to the correct activities. We ended up doing kids swim with 4 year old. As you know, not suitable and the kid only spent 10 mins in the water. Disturbed the group session as well. Worst thing is staff literally blames us, that we changed the colors of the wristband and what not. Then long discussions and total waste of our time. In the end had to come back another day changing our whole schedule for that day we were flying out. Redicilous that we are expected to understand the wrist band colors when it’s never explained. Up to 10 people don’t notice wrong people are attending the wrong activity while we do not even know the exact difference between encounter and swim… now I attended swim I never wanted to attend (did it before) and my son did not enjoy. But for those 2 people do need to pay full prices because ‘the customer messed up’. never wanted to attend (did it before) and my son did not enjoy. But for those 2 people do need to pay full prices because ‘the customer messed up’. Please resolve nicely, I still expect to pay for what I reserved correctly, which is 2 ppl encounter not 2 ppl swim. Although we did see how the encounter goes and that my son didn’t even enjoy unfortunately.

Very friendly crew and the dolphin swim was wonderful

Echt een super leuke ervaring om mee te mogen maken. Je hebt echt de tijd voor interactie met de dolfijnen, dankzij de trainer.. Het is zeker een aanrader!!!!! Voor jong en oud...