Sep 24, 2025
Great Unique Experience - Wasn’t sure what to expect going into this experience due to the mixed reviews. However, really ended up enjoying this experience. All gear required is provided, but bring a good set of gloves as the wind can be cold when your hands get wet.
After we left it was very tranquil with no noise except our paddles. We got very close to several smaller glaciers, got to enjoy the larger ones from a safe distance, and got to meet some of the harbour seals who call the lagoon home. All in all great experience with a great guide.
Review provided by Tripadvisor
Sep 17, 2025
Wonderful Kayaking at the Jökulsárlón glacial lagoon - Good experience despite bad weather. The staffs were nice and we got free chocolate wafer after the trip
Review provided by Viator
Sep 5, 2025
Great ! - A great thank you to our guides Ivo and Fabio for the nice kayaking and for all the stories and explanations... great experience !
Review provided by Tripadvisor
Aug 12, 2025
Excellent! We recommend Fabio and Emile guides! - We did this family activity with Fabio and Emile as guides, and we were delighted by their work! Very friendly they made a full briefing, on the water we had explanations about the icebergs and the kayak tour is simple, but superb. We loved it! The two 14-year-olds thought it was fabulous.... And so do we!
Thank you Ice Guide, Fabio and Emile! Thank you for the photos too. Famille Cortial
Review provided by Tripadvisor
Aug 6, 2025
You can’t miss this! - Absolutely beautiful way to see the glacier! Guide was very knowledgeable and made my family feel safe!
Review provided by Viator
Jul 30, 2025
Fog at the lagoon - Because of much fog and permanent rain, we could not paddle as normal for safety reasons, many motorboattours are on the laggoon too. So we often stopped to have a very long look at the ice in the lagoon. We didn't even see the end of the glacier. So put on many layers of clothes if you have the same weather conditions. On a bright day it must be a highlight.
Review provided by Viator
Jul 28, 2025
Close to the elements - We were lucky to be in the lagoon in good weather. In a group of about 12 people we got the waterproof suits, then walked a few meters to the kayaks and got a safety briefing there. Afterwards we went out on the water in two-person kayaks. The lagoon is quiet, there is a distance to the icebergs. But individual small clods are already in the way. In total you are about an hour on the water. Great experience and you can't be closer to the environment. Sustainably impressive!
Review provided by Tripadvisor
Oct 2, 2025
No refund and paid for nothing - Well, my experience sucked simply because the tent was empty. Nobody was there and I never got a refund. I requested a refund. It’s been a week and I still haven’t gotten one so I guess I’ll just leave a negative review up here until it happens.
Review provided by Viator
Aug 16, 2025
Bad experience - Disappointing trip to Heinabergslon glacier lagoon by kayak. The suit provided by Iceguide.is was old and not waterproof: I spent the end of the activity soaked and frozen. Ask for a blue and black combination, these are the newest. The attendants are friendly but this is not enough to make the activity interesting. The excursion is focused on paddling, not on observing the site, which I had not imagined. I had preferred this option to avoid the crowds but to choose between the two "amusement parks", the Jokulsarlon lagoon is the most impressive, and a hike around seems more interesting to me.
Review provided by Tripadvisor
Jul 7, 2025
Ignore the pretty pictures - you swim 100m away from icebergs. - This was incredibly underwhelming. Looking at the photos you might think you will come really close to icebergs and that tour operators will take some great pictures of you. The reality is that they take terrible pictures using your phone + you kayak 150 meters away from the icebergs. I get that it’s for safety, but then why posting pictures of people touching the ice, on the trip offer? This is straight out scam.
Review provided by Tripadvisor