Standard Weekend Paintball Package in Tewksbury

Took my son and a friend to play as a birthday gift. For starters, the email you get showing you paid the deposit, says you will receive another email with details and information...never got one. Would have been helpful as this was our first time. Once you get there, they are quick to get the rest of your payment, but then don't provide all of the supplies you requested (& have now fully paid for) in your reservation, only the basics that come with the package. We had to go to them to get the remainder of the items that we had already paid for. You are then sent off to prepare your gear, with no explanation on how to use it. Playing was fun, but instruction was only meh, on how to play. The BBQ that is advertised apparently starts around the end of the day, didn't see that listed anywhere. So, yeah, my son and his friend had fun, but didn't feel things were clearly explained. Do yourself a favor and don't order the extras ahead of time, just do it when you get there. This way no one forgets. If you have played before, you're set, but if you haven't you may have to push for info. Bring a snack.

We had an AWESOME experience. The staff was wonderful. Not to anyones fault, my brother broke his ankle - but the staff was immediately on it and did everything by the book. Would come up from NYC again. A+++

The website is misleading. We called to confirm our reservation and we were told no such thing in the system. So we cancelled the deposit thru the credit card and went to a better paintball place!

i never got a confirmation email. i received a receipt email that said i would receive a confirmation email but never the confirmation. Me and a friend both where to attend the event but a few days prior he received a phone call from your company saying the event was cancelled and that he was going to be refunded. I did not receive a phone call informing me this. I did not attend the event and like i had said i never received a confirmation email. I sent an email on the day of the event demanding a refund but no one has got back to me.

I have called and left 3 messages for the owner and have never heard back from him. I have requested a refund.

No one was there on 3/24 at 10am and no one has responded to my request for a refund. I find this to be very unprofessional and would never recommend your facility to anyone. I have disputed the charge with my credit card company.

the meeting was canceled at 10 PM in the evening before. We did not read the email on Sunday morning and went there for nothing.