Awesome hike - Driver very courteous. Drove me to hike spot. Set me up with a guide to climb. Simone hiking guide was very nice and knowledgeable. Got me to the top safely and back. Excellent experience

Fantastic Tour🤩 - Our tour to the botanical garden was just lovely. The guide was very knowledgeable and the ride was comfortable. It was a perfect, relaxing afternoon. I would definitly recommend them.

Hike was great, but skip the booking here - Definitely pay for trekking poles! If you’re short (think 5 feet) this will be mostly knees to neck steps, having yourself up with your arms, so be ready! Unfortunately there is poor communication with the local operator. I’d recommend getting a taxi and just paying for the hike. Do not expect water or anything to be provided ad described. My driver filled in last minute and was amazing though!

Challenging but rewarding! - It is a very difficult climb and decent. Only four miles out/back but technical - lots of big rocks/boulders and rather steep. But totally worth it!

Excellent support for Piton Hike Day - The transportation service to and from Gros Piton was well catered for. The pickup was timely and efficient. The driver explained where to meet after the hike and waited patiently. The vehicle felt great after a long climb. We also visited nearby attractions (we were not rushed). The drive was safe even on some of the narrow roads. Communication before arrival helped us plan timing properly. This service let us focus on enjoying the hike and the scenery around Soufriere.

Perfect timing and clear communication - We went for the Gros Piton hike and also saw some nearby attractions. I appreciated that our pickup was on-time and the driver handled it in an organized manner. He explained where we would meet and where to wait. The vehicle was also very clean and comfortable and great after every hike. There was clear cut communication throughout the whole trip which made things simple to plan out. Because of that things also ran smoothly and on schedule. It was a reliable option for going around the island.

Ideal for for the Pitons & mud baths - We booked private taxi service for our hike to Gros Piton and later to the mud baths. On-time early pick-up, without any rush, though. We were glad to receive helpful tips regarding our hike, water breaks, as well as the eateries close by. Our visit to Sulphur Springs and the waterfall stop was memorable. We felt secure during our drive through Soufriere, even on some of those narrow roads. It was easy to plan right from the start. This is the type of service we look forward to using again in the future.

Piton (Python) - Our trip to Piton was absolutely fabulous! Cameron was an excellent tour guide and highly recommended for any medium to advanced hikers. One can do Piton as a beginner, but you'll need some extra water to make it to the top. The views are beautiful and well worth the hike. 5.0!

High priced taxi booking. Shop around! - The “climb” up the Piton is a fantastic experience and well worth the 50USD entry fee and guide. Don’t forget to tip them. I would say that the taxi fare is extortionately overpriced, this is why I have rated it low.

Very disappointed. Felt misled and unsafe. - The service is via Cool Vibes taxi and intends to provide excellent transfer to/from the entry point to Gros Piton climbing (hiking guide and park entry fees are paid separately ($50USD per person) at the park). I had anticipated that it would include narration of the local sites, to and from the hike site, water for our hike, and prompt transport with the same driver, after reading the service description before booking. Alas, it was not a great experience for us. We were sent a replacement driver, Brent(?), who picked us up at 5am at the hotel in his private vehicle because he said our CoolVibes driver, Kevin, was running late and would meet us halfway. Brent was very nice, and the vehicle very new and comfortable- but Brent was seemingly doing the pickup as a favor for Kevin? We transferred and Kevin mentioned enroute that he did not have water for us, but would stop to get some. He also mentioned that the park didn't open for hikes until 7am- so we had an extra 30-45 min to kill. He asked if we had had breakfast, and we hadn't, so we were grateful for the stop in Soufriere to visit a roadside vendor who had breakfast sandwiches and coffee/juice available at that early hour (630am). I offered to pay for the breakfast for Kevin and he politely declined. So we had 3 breakfast sandwiches and 3 drinks. I asked Kevin about the water to be provided and he said the most guests brought their own, but could get us some along the way. It was part of the pickup/drop off service package, so I was grateful he was amenable.. Kevin found somewhere in Soufriere to get a single big bottle of water, but still needed 2 more so we would each have one- and all the markets were still closed. He said he would get 2 more at the park for us. We carried on and got to the park in good fashion, by 7am. As he dropped us off, I reminded Kevin that he had promised to get the 2 additional waters and he said "OH yes!" and went to get them. Once equipped, we set off on our hike-- 715am--- and were back at the bottom, ready for departure by 1215pm. For some reason, Kevin seemed reluctant to leave and kept asking me what the plan was. And I said, "I think the plan is to go now" and he seemed in no hurry to leave. Now, I believe he was actually coordinating with someone, Shakil, to meet up with us along the return journey, so that Shakil could take us all the way back to our hotel "in a much larger, more comfortable vehicle." Kevin's vehicle was very new and comfortable, so this transfer was not necessary for us and significantly added to the time (and worry!) for us, as you will read. Kevin mentioned on the way to the drop off point, which turned out to only be about 10 minutes down the road, that he suddenly had to go off to the airport to pick up another passenger instead of taking us back to our hotel. He didn't want to leave that person stranded, so he was helping them out. But he reassured us that the new driver, Shakil, was his best driver, and would take good care of us and had a much larger vehicle. This is where things got VERY stressful. We switched vehicles at the drop off, 5-10 min into our return journey to Rodney Bay.... although I had already tipped Kevin for taking us back to our hotel itself $25 USD, and paid him $40 USD for paying for our breakfast in ECD at the street vendor. After transferring to the other vehicle, Shakil pulled over just 2-3 minutes into that journey, because his front left tire was making a terrible sound, and the van was giving all sorts of warning bells. It turned out the tire had been replaced that morning, and whomever put it back on, had not tightened all of the nuts and the tire was half way off the axle by the time we stopped-- which was VERY alarming. The driver tightened it by hand with a lug nut tightener. and Kevin came back to supervise. And although I expressed concern, Kevin reassured us that Shakil's van was now completely fine and that we should continue on our way. He also said he would call me on WhatsApp, because he could see from the look on my face that I was quite worried. And we were off again, although a few minutes into the journey, the back right side began making a grinding sound that was alarming. As the journey went on, it got more pronounced, especially when the vehicle accelerated. Alf and I wanted to stop and see if it was a tire again-- or the bearings? It sounded like it needed to be urgently addressed and driving around Saint Lucia is not for the faint of heart ---even in a vehicle that is quite well maintained. The driver did not stop and said he knew exactly what the sound was and it was not the tire. To drive for the remainder of the journey, with that sound, was very disconcerting and felt unsafe. We did not talk at all. I felt I had no options at that point to demand that we stop and get a new ride provided. The engine seemed to have little power going up hills, and we had to go very slowly. I had thought we would be back to our hotel in 1.5 hours after we reached the parking lot at Gros Piton, when our grueling hike was over. But, sadly, it was almost 3 hours--- 310pm before we got to our hotel. I felt really bad for Shakil and knew that he likely needed some extra money to get his van fixed, so I tipped him $30USD. Kevin never called to check in with me that night on WhatsApp, or emailed. In the end, I was left feeling like I had overpaid ($300 USD plus $55 USD in tips and $40 USD for breakfast repayment) for the service provided. I did not get a smooth, stress free experience getting to and from what was a very memorable and lovely hike. I believe that for the price we paid, we should have been met with waters on hand, had the same driver all the way through, and we would have gotten back to our hotel much earlier and with less fear. Very disappointed.