A little more briefing on trail directions would've been great. My group ended up taking a wrong turn onto the Incline Flume thinking it was the correct way. The extra 5 miles was beautiful, but another group may not have made it down the last section by the Diamond Peak Ski Resort. Overall, great bikes and check-in was smooth.
The lockout feature on the shock of the bike my dad rented was not working. Also the email confirmation said to arrive one hour early for bike rental but it only took 5 mins and they did not even make any adjustments or check the air shock or fork pressure.
Besides those things the staff was very friendly and nice. The trail was amazing! I would use the shuttle service again for sure. Thank you.
My wife and I had a great time riding the Flume Trail. The shuttle made it convenient to get to the start of the trail. I had my own mountain bike, but I rented an E-bike for my wife. My only complaint was the driver shared his dislike for E-bikes and at first kind of scared my wife into thinking the E-bike was going to be hard to handle. Of course once she started riding the trail, it became quite clear the E-bike was not hard to handle and made riding the trail an even greater pleasure. I'm not sure if the shuttle service is operated by the same people as the bike rental, but I feel the driver should keep his opinions to himself about the products his company offers to rent.
Convenient way to get to the start of the trail.
I love how easy it is to make a reservation on the shuttle, show up to rent a bike and then hop on the shuttle yo get dropped off for the ride and end up at my car when I finish the route. It's the best thing to do in Tahoe during the summer.
We reserved the shuttle on line, and got our bikes there but when the van+ trailer was loaded up, there wasn’t room for all 3 of us. They were quick to pull out a second van for an overflow shuttle, so all was good. The bikes were very up to date: dual suspension with lock out, and on the fly seat adjustment
Flume bikes put us on some great bikes. They recognized that we were experienced riders and directed us to trails that were much more fun than we had planned. They were supper friendly, made sure we had everything we needed and we all shared some beer together afterward. Great guys!
It is great that they offer this service, and that you can book in advance. The driver was very knowledgeable and the trail is very well-maintained. Would be nice if the shuttle left at the designated departure time.
When we come back to Tahoe we will definitely come back and do this ride again.
Jeff took us on a trail never been on. The rim trail and we were pleased how much fun it offered.jeff was really nice to take the time and show us the trails and a few mtb pointers.
We were about 1.25 miles into the Flume/Spooner Lake trail and the gear selector went out on my bike.
They gave us a full refund which was great, but disappointed that we weren't able to finish the trail(I didn't want to ride back up that steep grade a 2nd time).
Really liked the bikes and pricing!
The shuttle was running a little behind schedule, about 30 minutes, but other than that everything was great.
Awesome day, our favorite. Great staff! Thanks so much for the experience!
Great service, patiently answered questions that they have obviously been asked many times!
The drivers were great and provided some awesome tips. The perfect way to do the Flume Trail. As a biker or a runner, I would recommend Flume Trail Shuttle.