Super staff in a super hotel - We travelled in a party of 4 for my birthday to the Monte Carlo Hotel. I was very nervous as I was not sure what to expect but I was pleasantly surprised. It was superb! We arrived about 8.30pm to a welcoming drink and welcoming smiles from all the staff. Food was available and our luggage was transferred to our rooms. The rooms were massive, nicely decorated, some have two large doubles or one very large double bed. Platter of fruit, loads of water and soft drinks left for us. On waking the first morning, after a good breakfast in the adult only part of the restaurant where again the waiter could not do enough for us. My friend received a phone call from Michael asking if we would meet him in the reception, of course, we thought it was going to be the hard sell for trips etc. Far from it, he took us to see the Royal lounge part of the hotel, for future holidays. We were impressed we asked the cost and he gave us such a good deal that we decided to move rooms and become members of the Royal lounge. This entitled us to breakfast and lunch in the Royal Lounge, waiter service with our own personal chef who would cook anything. The chef was really 1st class, plus so funny, great fun. All the waiters especially Mohammed could not do enough for you, they also booked any evening restaurants we wanted. We had a romantic seafood dinner on the beach, Italian (twice) my birthday dinner, they decorated our table with beautiful flowers and made me a very tasty cake and Japanese, all of which we would have had to pay for and were 1st class. We could go in the Royal Lounge in the evening and just help ourselves to drinks until 11pm. We had sunbeds in the private part of the beach. In fact anything we needed was catered for and Michael was always on hand to help us with anything. Without doubt I would recommend anyone to upgrade to the Royal Lounge - such good value. Of all the hotels I have ever stayed in, the gardens are the most beautiful, the gardeners are working all the time on them. All the staff are so friendly and ready to help you out. Thank you to every member of staff who made our holiday so special.