I'm still waiting on my refund we was trying to play the game at one of the doors could not open

I booked my experience with Less than 24 hours notice. Then had to cancel as I wouldn't have been able to make it. (From out of town) The site says that they cannot guarantee a full refund if you cancel with less than 24 hrs notice, which is absolutely fair, however the representative didn't even offer a partial refund despite the fact that we were not even utilizing the services at all, which I thought was absurd. I get that you lost money with us booking and canceling, but if we aren't getting any benefit from your company why are you keeping ALL of our money?

We got put in a room with other people and not told that when we bought the tickets then when the room a group of about 3 or 4 guys took over and didn’t let everyone in the room get a shot at finding clues my teenage boys were very disappointed then when we told the worker there he said it was unfortunate,we will never go back or recommend it to anyone

Loved this escape room! One of the best we've been too! I really liked the theme of it meshing so well with Savannah!

It was challenging and kept us on our toes. We enjoyed it! Thank you!

We had a ball!! Visiting Savannah with my 3 sisters and we all enjoyed our escape room experience. Would have been even more fun if we had a group large enough to know everyone...but a great time nonetheless.

We had to reschedule our escape due to friends coming to town. we were told we couldn't do the easy room since it was full so we booked the scary harder room. When we got there the easy room was not full and we were able to move to that room. this was our first escape room experience and we loved it. i would recommend to anyone.