Wonderful Place - From the road to nearby, charming place from Santiago to Portillo from a 2 hour drive, going by the mountains and Caracoles road... Very beautiful

Excellent work. - Excellence in the service, punctuality in the hours of the tours. We made 3 tours with the Enterprise, and all 3 were excellent. With highlight also for the seller (travel agent) Iury, an excellent professional who helped us in everything we needed, not only on the tours, but also with tips in the city if Santiago.

An amazing journey - Undoubtedly an unforgettable experience, and I recommend it to everyone!, excellent guided very friendly and very attentive, waiting to repeat the crossing!

Very good agency - Very good tours, I thank the seller Iury who provided an excellent service and gave us a lot of attention at various points of our trip.

EXPERIENCY 1000/10, EXCELLENT INDICATION OF ANA - Surely this was the most extraordinary trip I have ever made, I loved the whole experience that was presented to me. Look for Ana, she is extremely accurate in indicating the best we are looking for, Ana is of congratulations, professionalism and abundant charisma. Ah, and the best indications too, I knew perfectly what I was looking for. Vc is 10 Ana, the best in the world.

Terrible! - Absolutely terrible service, unprofessional, disappointing, waste of time. I contacted the tour operator the night before my tour to confirm pick up time, they read my messages and ignored, never replied despite follow ups and in the morning they simply did not show up, making me waste my day and miss out on a tour I was really looking forward to. Since I was leaving the day after, I ended up not being able to visit Portillo at all, extremely disappointed.

Terrible experience! - Absolutely terrible service, unprofessional, disappointing, waste of time. I contacted the tour operator the night before my tour to confirm pick up time, they read my messages and ignored, never replied despite follow ups and in the morning they simply did not show up, making me waste my day and miss out on a tour I was really looking forward to. Since I was leaving the day after, I ended up not being able to visit Portillo at all, extremely disappointed.

Tour Operator did not show up ! - I received no communication from the tour operator and they did not show to pick me up. I have requested a refund through Viator and I hope that it processes quickly.

Organizer's failure - Unfortunately, there was no tour. I was waiting at the meeting point, hotel Plaza San Francisco for almost a half an hour. Nobody showed up. Few days before the tour I suggested Santiago airport as my pick up point which was refused by tour guide and the company, so I accepted to come to the meeting point from the airport. Sent three mails confirming my arrival but haven't received any response from tour guide.

Disaster - Zero, the minibus never showed up to pick us up. Waited for over 2.5 hours. No comms at all, no email (other than confirmation email), WhatsApp or anything. Very disappointing. Very poor service. Only office number is open 9am to 6pm, not very practical when have 5.30 pickups. Contacted Viator in US who promised a full refund. Still waiting, been zero comms since. Find alternatives to book with.