• 0 Ratings
The ladies running the party weren't ready when we walked in, hardly got up to even start the party. They had zero energy, and made the girls do the nail art to themselves while they sat behind the counter. When they did the drawings, one of the instructors just showed them the example from her phone and wasn't instructive at all. The "deluxe" party favors were anything but deluxe. I had 10 year old girls and one got a plastic dinosaur, and one got a race car. It was embarrassing.
  • 0 Ratings
What a wonderful place. We had our twins 7th birthday here Jan 27th 2019 and we are very impressed with how much effort their team provided. We had 20 kids and three tables with roughly the same number of kids at each table. There was 1 or 2 staff members helping each table along with other staff members available to assist if we needed it. Their team assisted each child with their art and were kind and helpful. I highly recommend this for a party or just a short trip while shopping at the mall.
  • 0 Ratings
We arrived early to setup and the team had cleaned and prepped the space for our party. The District Manager was very professional and thorough. The instructors were extremely patient and responsive to all the kids. The instructors worked extremely hard to make sure each child received individual time and attention. The instructors were really talented and encouraging. The manager was very accomodating and cheerful.
  • 0 Ratings
Everyone was great and helpful.
  • 0 Ratings
The party was wonderful and the children had a great time. The staff was great and accommodating. The reason I wasn’t able to give a full five star review was due to the overlapping parties which caused the set up time to become a bit chaotic and nerve wracking. I think what happened was one party start time and eve time were off causing a domino effect with all other parties. I think giving the staff a bigger window for clean up and set up would have helped. Also it seemed a bit short staff with the # of artists for the party. I think there were 2 for 13 kids which I thought may not be enough to help all children with their drawings. Perhaps having just one more artist would have helped. Overall however I thought it was great. The kids had a great time and the staff were awesome. My son enjoyed his birthday and that was what mattered most!! 😁

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