Sidecar Tour of Temecula's Wine Country

So-Cal Sidecars: This E-mail is from Arnold Mahler, a prior client from several trips as well as having recommended you to many individuals. Although I have written previously and posted favorable comments re: your tour; I regrettably am most frustrated and disappointed regarding a special gift I had arranged with you for two more guests as well as my wife and myself on Oct. 23, 2020. I wrote to you and confirmed a trip for four, which I paid for, for pick up Oct. 23, 2020 at 11:00 at the Fairfield Inn in Temecula, Ca. I reconfirmed these arrangements by E-mail and received an E-mail from you the week before confirming same. When it was past 11:00 A.M. with the four of us waiting at the Fairfield Inn, a Uber car showed up and wanted to take us to Doffo winery. When I inquired why, the Uber driver had no idea and said he was only dispatched to pick us up and take us. Because of the pandemic, we would not feel comfortable with a Uber, and also had the availability of our own cars. I called your offices ASAP, three times, and only was able to reach an answering machine. Twenty minutes later we received a phone call that said the motorcycles were at Doffo, and we should meet there. A major part of the reason for your tour, was the side car trip to the wineries, so much disappointment as well as frustration. The Uber driver left, we drove two cars to Doffo, and there were NO motorcycles there. I spoke at length to the individual overseeing the wine tasting at Doffo, but she had no ability to charge us whatever rates you pay, and requested us to pay the regular tasting rate which I agreed to. Still no motorcycle drivers. Again I called your offices twice, answering machine only. The young lady at Doffo tried to reach you with the same result. Finally an hour later, the young lady returned and gave me a phone number to call you, which I did. As we were on the phone, the two motorcycles arrived. We had already finished the wine tasting, and had spent over two hours, which put us way behind our time schedule to return to Orange County to pick up animals that were being taken care of. Your original list of wineries sent to me as choices included Peltzer, but when we asked which wineries we were to visit, the drivers said Peltzer was no longer on the list. I had just confirmed this the week before, and we were planning on meeting friends from Temecula at the winery while we were there. Thus another disappointment. We were then rushed through the last two wineries, even though we asked the drivers to stay so we could leave at our discretion. They left, we had to wait, and we again fell way behind our schedule. At the last winery, only one motorcycle was available, so we had to switch guides, and let our guests leave, while my wife and I waited another half an hour for the driver to return. Minor additional item: I received an E-mail receipt from your company confirming receipt of the waivers as you requested; yet our guide could find no record of same, thus wasting another half an hour confirming receipt of the waivers. Thus this trip was a huge disappointment to me and my guests, not typical of our prior experiences. Arnold Mahler 9463 Henderson Way Villa Park, Ca. 92861 [email protected]

Overall our driver was nice and friendly, the wines were pretty good, the experience in the sidecar was so much fun. However, we booked at 2:00 and the people who booked the time before us were late. Even though we got there at 1:50, the two drivers took the late party of 4 ahead of us so we sat there and didn't start out tour until 2:20. By the time we got to the second winery we felt super rushed, reminded about the 2 1/2 hour time frame, even though we were on time and the only reason we were running late was because of the people before us. Then, by the time we got back to Akash Winery, it was closing so we couldn't taste there.

Felt rush at every stop. Didn’t get time to sit back and enjoy.

Had an amazing time with our great driver Epsy! I’d highly recommend to anyone

It was not a private tour the driver was doing 2 tours at once leaving up at winery’s From hour to 45 at each. Bella was the worst and had to sit there for an hour we almost called uber. We had driver bring us back and ended the tour Spoke with AJ asked for a refund or another tour that would be private never heard back from him ! Will not recommended and we are local live in Oceanside

Very generous wine tastings with a comfortable ride and knowledgeable guide.

My friends and I did a winery tour. Our guides helped to make the day extra fun by selecting beautiful vistas to sit and enjoy our wine, taking fun photos with us and the bikes and by considering how to optimize our driving routes to take advantage of the countryside.