Jan 7, 2026
exceeded all expectations - I had an absolutely incredible experience with this travel agency in Rwanda. Every detail of our trip was perfectly organized, seamless, and thoughtfully planned. The itinerary was custom-made, and it truly showed everything flowed effortlessly from start to finish.
In addition to an unforgettable safari, I also experienced gorilla trekking, which was truly a once-in-a-lifetime moment. Everything was handled with professionalism, care, and deep respect for wildlife and conservation.
As a female traveler, feeling safe is essential, and I felt completely comfortable at all times. Our guide, Peterson, was exceptional: professional, knowledgeable, kind, and genuinely passionate about his country, its people, and its wildlife. His expertise and calm presence elevated every part of the journey.
From incredible wildlife encounters to meaningful cultural moments, this trip exceeded all expectations. This agency doesn’t just plan trips they create memories. I highly recommend them to anyone considering Rwanda and wouldn’t hesitate to book with them again.
Review provided by Tripadvisor
Jan 7, 2026
Amazing experience! - An absolutely unforgettable experience. The gorilla trekking and safari were perfectly organized from the very beginning, upon arriving at the airport, we were welcomed and supported every step of the way, which made us feel completely at ease. Peterson was outstanding: always attentive, warm, and with an incredible attitude throughout the entire 5 days. We traveled alone, just a friend and I, and at all times we felt safe, cared for, and protected. I will definitely return with my family and would without a doubt do this experience again with them. I highly recommend it; it truly exceeds expectations.
Review provided by Tripadvisor
Aug 21, 2025
Great experience! Thanks... - Great experience! Thanks for taking such good care. Everything went smoothly for an unforgettable adventure! Highly recommend.
Review provided by Viator
Jun 30, 2025
Ask for frank as you guide/ driver - It was the most amazing day. We got to see all 18 of our gorilla family and got up and close. The silverback even walked between us all. Most importantly frank our driver was the most amazing guy and gave us so much information on Rwanda. He helped us check in when we arrived and took us for lunch where he had organised a cake as it was my husbands birthday. On the way home he even took us to the shop as it had been such a long day.
Review provided by Viator
Jun 16, 2025
Must do gorilla visit tour! - I had an amazing time on the Trail Trek Africa tour and cannot recommend it enough. My tour guide, Patrick, was kind, helpful and answered all the questions I had about the trek and Rwanda in general! Honestly, I was unsure if it would be worth the cost when first purchasing the permit, and now I can confidently say the whole experience exceeded my expectations.
Review provided by Tripadvisor
Apr 7, 2025
Wonderful experience - Peterson was great. It was a more wonderful experience than I expected. It also provides Wi-Fi. I feel it's worth more than the price.
Review provided by Tripadvisor
Apr 4, 2025
Fabulous! Must-do! - Fabulous activity a once in a life experience. The tour runs very smoothly. Everything is as expected and promised. Good communication.
Review provided by Tripadvisor
Mar 23, 2025
Excellent - Amazing experience and guid Hasani was really so good all was on time well organized and guide in gorilla park Francis is best one with 47 years experience and
Review provided by Tripadvisor
Jan 31, 2025
Great Day Gorilla Trekking with Transfer from Kigali - Great communication and information from Peterson from booking through to the day of the gorilla trek. Well organised with early morning pick up from my hotel in Kigali. Eric my driver guide was fantastic. Highly recommend. Fantastic day.
Review provided by Tripadvisor
Jan 29, 2025
Amazing!! - I researched several tour companies and settled on Trail Trek Africa given the other reviews, they are a young business with young founders and their communication was amazing and genuine. You will not regret booking with them. I had an unforgettable day with Eric as my driver. Peterson was always communicative via WhatsApp and sorts everything for you beforehand. The gorilla trek itself was of course a highlight but during the drive itself and lunch I learned so much more about Rwanda from Eric and all of the facts and tips he gave. I felt very welcomed. This was a bucket list experience and one I will never forget!
Review provided by Tripadvisor