Very pleasurable experience. - It was a very pleasurable experience, the pools were wonderfully relaxing. Only complaint would be that the plastic was extremely uncomfortable to walk on.

Wonderful experience! - I just realized I forgot to write a review of this experience in March 2025. This was amazing - we loved every minute we spent here. If we lived in Rotorua, we'd buy an annual pass, as we heard some people do. The different pools were so relaxing - a wonderful experience!

Beautiful views, relaxing pools - I went to the 6pm session to try and catch the evening sky over the lake - and hopefully have a little quieter time in the pools - and I was not disappointed! It was beautiful, relaxing and serene, I left feeling totally zen! The views are beautiful, the staff are friendly and I’d go back every week if I could!

Well kept pools. Clean and tidy. - Pools were well maintained snd managed. Good signage and all spaces were clean and tidy. Staff were on hand if needed.Pool temperatures were regularly checked

Go here. - Smelly as it is, its so relaxing and peaceful. Different pools at different temperatures with a great view. Just a little expensive.

Spa Bliss - The view is spectacular across thermal environment and the variety of pools was fabulous. Adults only made the experience very quiet and relaxing. Very clean bathrooms and changing rooms.

An Idyllic Adult-Only Geothermal Escape in Rotorua - Visiting the Pavilion Pools at Polynesian Spa Rotorua (the adults-only section, 12 years +) was one of the most restorative and peaceful experiences of my trip. If you’re seeking quiet, geothermal indulgence without children splashing about, this is the place to aim for. What Works Really Well 1. Tranquil & Focused Atmosphere The Pavilion Pools are clearly designed for a calm experience. Compared to the family or public areas, the ambience is gentler: hushed voices, slow soaking, and more space to pause and breathe. It feels like the spa is letting the geothermal waters do the talking, not the crowd. 2. Range of Mineral Waters One of the standout features is the pairing of acidic (Priest Spring) and alkaline (Rachel Spring) pools. The acidic pools (about 39–41 °C) are soothing for tired muscles and joints, while the alkaline ones (around 38–40 °C) are smooth and gentle on the skin. The mix allows you to cycle between sensations — a warm soak in one, then a more gentle one in the other — which feels thoughtfully balanced. 3. Foot Reflexology Walk & Pool Layout I appreciated the reflexology foot-path that meanders between pools — a subtle touch that nudges you to pause, walk, and reset between soaks. The layout is also pleasing: multiple shallow pools, a deeper “exercise” alkaline pool (1.3 m) for gentle movement, and one lake-view pool for soaking with atmosphere. 4. Beautiful Setting & Views It’s hard to beat the vibe: you’re right on the lakeside, hearing subtle lapping of water, viewing the lake in the distance. The spa does a good job blending nature and structure. The setting gives every soak a little extra. Many reviewers also mention that the pools and views were a highlight of their experience. 5. Good Facilities & Comfort Changing rooms are comfortable, showers are well maintained, and there’s a sense of decent upkeep. Swimsuit and towel hire are available (though you’ll want to check those extra costs ahead of time). Temperature Sensitivities While the variety is good, if you’re particularly heat-sensitive or want lukewarm options, some of the hotter acidic pools may feel intense. It helps to alternate with a cooler soak or the shallower alkaline ones. Extras Cost Add-Ons As with many premier spas, the “extras” can add up: towel hire, secure lockers, swimwear hire (if you didn’t bring your own), and spa treatments beyond bathing. If you plan ahead, you can bring your own towel/swimwear to reduce costs. Crowd Peaks Even with the adult-only label, during busy periods (especially weekends or holidays) you can get mild crowding. It’s less intrusive than in family pools, but don’t expect full isolation. Final Thoughts & Tips If your priority is quiet, mineral-rich bathing geared toward relaxation and wellness, the Pavilion pools deliver beautifully. It’s an experience I would happily revisit. Just go in with realistic expectations of time, pre-book if possible, and bring your own swim gear to manage extra costs. Suggested Tips for Visitors: Arrive early (or late) to avoid peak overlap. Book your time slot in advance, especially in high season. Alternate between acidic and alkaline pools to moderate intensity. Use the reflexology walk and allow walking breaks. Bring your own towel and swimwear if you can, to avoid hire fees. Stay hydrated (you’ll be in warm water for a while)

Perfect for a post hike soak - Wonderfully relaxing experience. We were happy that there were pools of differing temperatures because I like the water very hot, but my husband prefers it less so. We visited after completing a challenging hike the previous day and it was just ideal. I would allow one hour if you plan only to soak in the hot pools.

Great relaxation experience, could be cleaner - Super relaxing hot pools, beautiful lake view, lovely cafe and gift shop. Shower walls in changing rooms need cleaning and maintenance, door locks and shower heads rusty and old. Outdoor area needs cleaning and maintenance also, cobwebs and flaking paint detract from the "world top 10 spa" status and for the very expensive entry fees not up to standard. Enjoyable nontheless.

Beautiful venue - Our lake view private pool was excellent. We had a wonderful view across the lake. The pool has its own changing area and a shower for after. Being mineral pools the water is cloudy but water quality appeared excellent. Water is comfortably warm and flows through at a steady rate. There was a short delay getting into our pool (the previous couple overstayed) but staff handled it politely and extended our time accordingly. The pools are well maintained. Towels are supplied with private pool experiences. There is an excellent shop for togs and other supplies.