Perfect way to travel from Rome to Civitavecchia port - Very responsible and professional!! Our family had a pleasant (cool A/C) and worry-free transportation from Rome city center to the Cruise Port. Highly recommend this!!

It was a ride from the... - It was a ride from the airport to the B&B at night. Not much to see. The driver was great and knew exactly where we needed to be.

Great service - Pickup from the port and drop off at FCO was quick and easy. Would highly recommend. The team was very communicative and helpful, even moving our pickup earlier when we had a change from the cruise line.

Easy, smooth transfer - This is our 4th time using Rolando's car services. Rolando provided excellent and smooth transfer. He is reliable, timely and has great communication skills. We had several email exchanges and he sowed up early for our transfer. We had a smooth transfer to FCO from the port. Thank you Rolando for another great ride.

Efficient transportation - Efficient and nice, clean vehicles. Met at pre-arranged spot and were quickly on our way. It was good to have this set up in advance.

Fantastic driver! - The driver was knowledgeable and friendly. He communicated clearly with us on the time that it would take him to get to us. The problem we had was with Viator booking, not the driver. when we made the reservation there was no place to put flight information. The driver had no idea when our flight came in. He tried to call us several times the day before but because we were traveling from the United States we did not get a call until the flight landed. My suggestion is to book this transfer and be sure to put in the “special instructions” what time your flight comes in and what airline. Driver was fantastic and we will definitely book with him again.

Operator cancelled service - I’m not one to leave a negative review but we are very disappointed that our two transfers were cancelled by the operator with no explanation or alternative. The second transfer was cancelled two days before we depart on our trip which left little time to find an alternative. We originally booked months in advance.

Left scrambling - Paid for transfer months in advance, company cancelled transfer days before transfer while we were on the cruise... left me scrambling.

Review now terrible - Update, I gave this transfer service a poor rating because we had to sit in the airport for 3 hours before we were picked up. We received the following text from them: After you paid nickels to get to the port and from the port, shared transfer you put a bad review because you had to wait at the airport?? I am working like hell and drive 500 600 km every day, and this is the result... So help you God... No good remains unpunished. With this type of attitude I know I would not use them again.

Driver VERBALLY BERATES us, then SENDS THREATS over bad review. Worst Experience of our lives do NOT BOOK - Our experience with Rolando was the most OBSCENE circus I've ever been a part of. There was some ambiguity about where to meet Rolando at the airport terminal, which wasted a bit of time. Rolando was PISSED and SCREAMING at our family for the first 20 minutes of our drive about how we've now cost him money on his next trip. Multiple times he threatened to just pull over and kick us out, but we had already paid. He spent the entire ride texting on his phone and calling anyone who would answer to complain about us IN FRONT OF US. The drive was jerky and honestly unsafe with Rolando so incensed he wasn't focusing on the road with what felt like multiple close calls. We booked the trip through a Trip Advisor subsidiary in Europe (Viator) and left a bad review there. That led Rolando to send us THREATS and text and leave obscene voicemails calling us stupid f*ers dozens of times. Never in my entire life have I ever seen anything close to this in customer service. Among other things he threatened to f**** us up if he finds us when we return back to the airport. There are a lot of taxi options in Rome. Please do not book with Rolando, I never leave reviews but this man is legitimately dangerous and erratic. In addition to this review we are contacting Trip Advisor directly.