1. RESERVATION
   Upon booking, the user will be contacted to confirm travel details such as time, location, baggage, and passenger identification.

2. DRIVER ASSIGNMENT
   Once the information is confirmed, details of the vehicle and assigned driver will be provided.

3. COLLECTION AND DESTINATION
   The vehicle will arrive 10 minutes early at the specified address, contact the user to notify of its arrival, and proceed with the journey until reaching the destination (airport or hotel).

IMPORTANT
If traveling with wheelchairs, strollers, bicycles, or other large items, please inform us to ensure the appropriate vehicle is assigned based on the luggage.

Included locations: Village, Laurels, Candelaria
Surcharge locations: Envigado, Itagui, Sabaneta, Bello, or others

• Flight rescheduling for delays/cancellations with 2-hour notice
• Private transportation
• Service locations: Village, Laurels, Candelaria, Bethlehem
• Comfortable, air-conditioned vehicles

• Driver in English (surcharge)
• Excess Baggage
• Locations : Envigado, Sabaneta, Itagüí, Sabaneta, The Star, among others
• Booking is not round trip

1. Punctuality assured: Eliminate the worry of tardiness. A professional service will ensure timely pickup, allowing you to reach the airport without rushing.

2. Ultimate comfort: After a lengthy flight, enjoy the convenience of a waiting transport. Skip the queues, crowded public transport, and the hassle of finding a taxi.

3. Safety: Benefit from skilled drivers, well-maintained vehicles, and real-time flight monitoring to accommodate any changes.

Personalized service: Whether traveling solo, as a couple, with family, or in a group, there are vehicle options tailored to your requirements.

For a full refund, cancel at least 24 hours before the scheduled departure time.