Much better experience than expected - My expectations for this cruise were very low based on the terrible Azamara website, incorrect embarking directions and poor pre-trip customer service. I was pleasantly surprised by the excellent crew, captain and cabin. On this cruise we went from Buenos Aires to Rio for two nights of Carnaval. We were supposed to overnight in Montevideo, but it was cancelled at the last minute so we had an extra day at sea. Our cabin attendant, Matt, was terrific. A room with a balcony was most appreciated because we had many days at sea with nice weather. The restaurant staff were attentive and friendly. The captain was present and communicative. The excursions were good, but pricey. The food was plentiful, but not gourmet. The Quest is old and needs cabin bathroom upgrades. Azamara must improve its back office and website or its brand will suffer.