Wonderful Private Tour - We had a lovely visit to Cozumel thanks to our guide Emily. We saw Mayan ruins, taste tasted some yummy chocolate and tequila, stopped at several picturesque spots...enjoyed some delicious tacos and got in some snorkeling. We got a lot in and it was definitely worth it. They're gonna try and sell ya stuff (which we DID buy because we wanted to) but that's tourism and we knew what we were getting into. Overall, a terrific experience. Thank Emily!

We had a fantastic time!... - We had a fantastic time! Emily was our guide and she had the whole day planned out. We did tequila tasting, drove through the unbeaten path, explored a natural sinkhole with caves. Lunch was amazing! We learned the history of Cozumel…it was such a fun day!

Absolutely Amazing! - This was one of the best tour experiences we’ve ever had. We felt like VIPs with this private tour and it was sooo worth it! No waiting for other people, or crowded tour, and a personalized experience based on our interests. Our guide, Alejandra was absolutely amazing and gave us the very best Cozumel experience. Our snorkel master and waiters at the beach cub were also phenomenal. We may only book private excursions moving forward if they are anything like this experience. Thank you for making our trip so amazing Alejandra! 🥰

BREATHTAKING - ENGLISH 🇮🇹 Tour made great by our guide Aaron. I work in tourism, in particular I am a tour operator agent: I organize big tours for travel agencies, including tour guides, so I know how to recognize a guide who is prepared and does his job well. Aaron was excellent, a well deserved 10/10. Very kind from the first moment, very prepared and well educated us about the history of Cozumel, about turtles, about animals. Final gem snorkeling: breathtaking!! (We also saw a giant barracuda 🥹) Lunch ok, not very plentiful but all in all good. The cost of the drinks is a bit expensive, which are payable directly to the establishment where you snorkel... For the rest everything is fine. Thank you Aaron for making us discover and fall in love with this beautiful island with crystal clear water! Highly recommended: if you can, ask for him. A young guy who gives a ride and even more to many professionals in his field. Chapeaux! ⸻ 🇬🇧 English The tour was made fantastic thanks to our guide Aaron. I work in tourism — specifically as a tour operator agent — and I organize large tours for travel agencies, including tourist guides, so I know how to recognize a well-prepared guide who does their job properly. Aaron was excellent, a well-deserved 10/10. Very kind from the very first moment, very knowledgeable, and he gave us great insight into the history of Cozumel, the sea turtles, and the local wildlife. The final highlight was the snorkeling: breathtaking!! (We even saw a giant barracuda 🥹) Lunch was okay, not very abundant, but overall good. The drinks were a bit expensive, since you have to pay them directly at the place where you go snorkeling... But everything else was perfect. Thank you, Aaron, for helping us discover and fall in love with this wonderful island with its crystal-clear water! Highly recommended: if you can, ask for him. A young guy who outshines many professionals in his field. Chapeau! ⸻ 🇪🇸 Español El tour fue fantástico gracias a nuestro guía Aaron. Trabajo en el turismo — en particular soyagente de tour operador — y organizo grandes tours para agencias de viaje, incluyendo guías turísticas, así que sé reconocer a un guía bien Preparado y que hace bien su trabajo. Aaron fue excelente, a 10/10 muy merecido. Muy amable desde el primer momento, muy Preparado, y nos explicó muy bien la historia de Cozumel, las tortugas marinas y los animalis de la zona. La guinda final fue el esnórquel: ¡¡impresionante!! (Including vimos a giant barracuda 🥹) El almuerzo estuvo bien, no muy abundante pero en general bueno. Las bebidas un poco caras, ya que se pagan directly en el lugar donde se hace el esnórquel... Por lo demás, todo perfecto. Gracias, Aaron, por permitirnos descubrir y enamorarnos de esta maravillosa isla de aguas cristalinas. Muy recomendado: si pueden, pidan por él. A chico joven que supera, y de lejos, a muchos profesionales de su sector. Chapeau!

Julio was amazing - Julio was very kind, funny, and informative. He let us know exactly what was happening and where we were going and we had such a fun time exploring Cozumel.

Crusin' Cozumel with Tio! - Fun day trip excursion with Jose (Tio!) We enjoyed the Mayan experience, snorkeling and fajitas! Jose provided outstanding customer service, was very knowledgeable, took a bunch of photos for us and gave us an amazing snorkeling experience!

Bebe is the best! - It was super personalized and we learned so much about the history of the island. The mayan cultural experience was fantastic!

Cozumel Tours and Excurions (Not booked through Carnival) - This experience, if booked through Viator, will require you to leave the port and walk to a plaza just outside the port. There weren't any signs or markings for the company at the port or outside the port to help me find where they were. The company was responsive and helpful via email and phone though when I reached out to find them. There was no tour itinerary given to us so we didn't really know where on the island we were going to go. This would've been good to know for our planning and expectations. However I didn't call and talk to the company ahead of time to ask these questions either. I would suggest calling and talking with the company if you have specific things you want to see, espetthe Mayan sites. There is a place on the island of Cozumel but we weren't able to go and see it because it is a business and it closed early (didn't make it because of my poor planning). Overall we saw a good portion of the island, got some snorkeling in, had a good lunch and made it back to the ship. Julio was a great guide with good knowledge of the area. If there is anything specific you want to do, just ask the guides and they will accommodate you if they can. We stopped at a small ranch where they had us try homemade chips, salsa and guacamole and did a tequila tasting. The tequila is for sale and the guy folks at the ranch want tips for info and tastings. The beaches on the east side (ocean side) were great. We didn't go into Downtown Cozumel so make sure to ask the guide if you want to go there. Overall, the tour was good.

Not expected - I booked a jeep excursion for two. My guide was wonderful! We were suppose to see ruins, snorkeling, eco park, and the east coast of Cozumel. We only saw the east coast and a Tequila tasting (which we were not suppose to do). We didn’t do ANYTHING else that I signed up for. Our guide did her best, however. Granted, it did rain which was unusual, but we still could have seen the ruins, the east coast, and possibly snorkel. Our poor guide was given a jeep with the check engine light on the whole time. The windshield wipers only worked for a few seconds, so she had to keep turning on the wipers after 5 seconds, repeatedly. Viator and the tour operator should be ashamed to call this an excursion. They took our money, no problem, but failed to provide the promised water bottles and snorkeling gear. Don’t book this excursion, it was nothing like it was billed, again, our poor driver did her best! We even had a /Mexican policeman at a checkpoint, threaten to confiscate the jeep, because our driver didn’t have the appropriate drivers license. She had to call the tour operator and he talked to the policeman, before the policeman let us go. Viator should do a better job vetting their tour operators. Just because you book through Viator, do not think you are going to get a reputable or safe tour.

Very Disappointing - Booked this tour with Nexus at our hotel and did not get the tour described. First they charged us $95pp not 74 as advertised. Second they substituted sites visited. First stop a private facility where we were bombarded by a short private Mayan dancers, photo taking, tequila, chocolate and honey tasting, with tip jars everywhere and trying to sell us overpriced stuff at every activity. We did not go to San Gervasio. Next stops were 2 beach sites on the east coast with vendors everywhere , especially overpriced bars. Finally went to Punta Sur eco park where we got free snorkelling and lunch, but again overpriced drinks and sales pitch buying our snorkelling video. We then visited the lighthouse and museum, best part of the day but time limited. We never made it to Chankannub. Our driver was pleasant but not a tour guide and did not offer any tour info and could not answer many of our questions. Shame on Nexus tours for this bait and switch tour.