Mayra is GREAT! - I rated it 5 because of Mayra, she was great. She even took us to eat at an authentic street taco place. Never have i experienced such flavor, it was amazing. Transportation was not included for us, probably because we were at a resort, not a cruise ship. So we had to get ourselves to and from. The other thing I would suggest is for the tour not to start with tequila tasting, it was way too early for that. And the place where the tequila tasting is done has bad reviews online. They have been marked as a scam on reddit by actual visitors.

Perfect! - This is the 2nd year in a row we did this tour. Adolfo is amazing! There is not one thing we would change! Looking forward to next year.

Awesome trip - Great experience and tour guide! We’ve snorkeled a lot but this was a new experience. So easy, anyone can do it.

Ask questions to avoid dissatisfaction - Ask questions so you won’t be disappointed. We thought flavors of Mexico meant a meal or nice snack. We tasted a mini spoonful of guava and honey. We thought air condition transportation did not mean a walking tour. We were unable to reach the guide by phone and had to get a taxi driver to contact her to arrange a meeting place. The guide was friendly and apologized for the misunderstanding, too little, too late.

Don't do this! - Total misrepresentation. We were told to meet the "tour guide" at Sr. Frogs along the main shopping strip (we arrived by a cruise ship). We were told that our guide would be wearing a white shirt with the company's logo. He identified himself by name (no white shirt or logo). He said he was parked down the street. We walked about 1/2 mile to a beat up car with a broken wind shield in a dark parking garage (right then we should have left). He drove us to the shopping area which turned out to be the main strip of shops along the dock where the cruise ships dock (about 5 mins away). We were met by a young woman who took us into a black coral shop and then literally walked along the shops and said if you want to go in just go in. I told her this was not what was advertised. She called her supervisor who said not to worry I would receive a full refund (which I didn't). The young woman did take us inside of a tea shop (again along the route) which was cool, but that was it. We walked back to the cruise ship. I trust Trip Advisor, but question how this excursion fell through the cracks....