Cozumel trolley tour - Our Trolley city tour was a fun and informative experience. Mayra our guide was very knowledgeable about the city and in giving us tips to our visit. We had some free time to shop at the market. Good prices, must bargain. Lots of choices, nice crafty items to appreciate. Overall a pleasant comfortable trolley experience which I do recommend.

Friends city trolley tour - We did the City Trolley Tour. We all enjoyed this so much. We had never see the downtown area. I would recommend this tour to everyone.

Good tour of the city - It was raining and we got dropped off for an hour. Luckily we were hungry and got a bite to eat. Woodys was fun

Cozumel tour with limited sights to see - Cozumel was packed with tourists from 7 ships in port leading to a very busy atmosphere. However as the day was blustery leading to a number of ship arranged tours being cancelled, as it’s difficult to leave the island by ferry, perhaps this made the area more congested. The tour was easy to find, the group assembled and boarded the tram. Both the driver and guide were helpful and informative. The tour passed the Cathedral but didn’t stop and went downtown to a square where we had a 1 hour stop, went to the local church, which was interesting then back to the square to look round. Then went further downtown to a small Mayan temple with a number of Mayans in ceremonial dress posing for photographs and the seashore adjacent. Cozumel is somewhat disheveled with lots of vendors trying to sell their wares but in the area we visited a little short of interest. In conclusion whilst the tour ran satisfactorily I can’t say we saw much or was great.

Trolley Tour - Not much to see around town in Cozumel. The guide gave us slot of info, but overall not worth doing. Tour by boat might be better

Save your money and take a walk! - Staff were great but the overall experience was not what we expected. First 30 min spent sitting in traffic just to exit the port. Microphone did not work, heard nothing. Dropped off in a shopping area for an hour. They did take you to a store to taste tequila and chocolate. Once picked up the microphone had been repaired, however we drove to a beach area for more shopping and an over priced small restaurant. Would not recommend this tour unless you are looking for a ride to the shopping area, which by the way you can walk to on your own.

expensive bus ride with a guide talking about the island. - Beware basically this trolley takes you down the main strip then to a church. You park in front of the church while guide explains a little about it. You then get dropped off in the main outdoor shopping area where you have a choice of "chocolate tasting or tequila tasting ". Other choice is go around the main shopping for souvenirs and tourist crap. One full hour here and then off again down the main strip to the other port. Drove a few more down the strip to drop off by a small beach area but it was raining. We were going to stay there for 1/2 hour but chose not to. Basically we paid to ride in a shuttle. No fault to the gal that was tour guide she was trying to make a living but learned lesson hard way, research....research....and read reviews..!!!!! So beware if ya gonna do this. Just take a cab probably cheaper.

Elderly people put at risk - An inaccurate description was put on the viator app. We expected a pickup at the Cruise terminal. It did not. When we texted no on texted back in a timely matter and we ended up walking through the streets of Cozumel with an 89 year old, an 85 year old, and an 82 year old. They were frightened. And exhausted. Then we were late and missed the trolly. And both viator and the trolly company have refused to refund our money. I have a pic to prove the bad directions but it won't let me paste it here. I would think twice before looking through it viator again.

our last msc cruise - didn't get to go on tour because the cruise line changed the time to be back on board the MSC Grandiosa from 5 pm to 3:30 pm and lost $86

Poorly Described - Poorly presented. Tour guide spoke in a very heavy Spanish accent and very difficult to understand. Listed as a 3 hour tour BUT 1/12 hours of downtime walking basically flea markets and trinkets and shirts. Not at all what was expected.