Jan 3, 2026
Do not hesitate: you have to go to Bay Island!!! - You can NOT miss going to the Island and you can NOT go with another company than Bay Island, they are the best!! Everyone super friendly and fun! They give you breakfast, lunch, drinks all delicious! On the island you can play volleyball, do dance class,
Banana ride, snorkeling, all delicious!! We want to come back!! The trip back and forth, mega entertaining, we returned delighted!! Thanks again, pure life!!
Review provided by Viator
Aug 11, 2025
Just do it! A must!!! - Amazing experience!! Get it all! Banana boat and snorkeling!! Guides were super professional even with the non swimmers- no one missed out!! We loved our guides and this tour!
Review provided by Viator
Apr 8, 2025
Don’t miss this experience - Casta cat tours provided a great experience. Beautiful beach, calm water. Great customer service. Good food and lots of activities to enjoy, lounge chairs included. Drinks flowed from the ride over, while on the beach and the sun set ride back, highly recommended for a stress free day at the beach.
Review provided by Tripadvisor
Mar 27, 2025
Full Day of Fun - The guides are fantastic and bring around food and drink regularly. We saw lots of fish while snorkeling and the staff were attentive and safety aware. The lunch was fantastic with live music. The beach has white sand and the water is blue. They had lots of lounge chairs with umbrellas. The staff checked on everyone regularly to see if they wanted or needed anything. The boat itself had a DJ and a cool pool for us to dance in. We dance all the way there and back.
Review provided by Viator
Feb 27, 2026
If you live to party do this! - The boat / Isla crew and driver were spectacular! Very kind and attentive. The drinks were very watered down. We ended up buying beer. The snacks and lunch were very tasty. Lots of fresh fruit and ceviche along with a nice buffet. Eat breakfast before you go… the ham and cheese Sandwich is not the best. SOME MAJOR THINGS TO TAKE INTO CONSIDERATION: this tour does NOT leave directly from Jaco. You will have several stops to pick folks up in Jaco and surrounding areas then head to Putenares. The boat ride from the port of Putenares is 2 hours each way with blasting music and a bar with free drinks. People get drunk on this trip so if you have small children, something to keep in mind. Also- the island is home to many other tour operators. There were a handful of older men that rented a catamaran and had each brought about what looked to be 3 hookers each. The gals ended up having a little too much to drink and fighting with each other and had to be taken care of by staff. Not a big deal but again , something to think about if you have kids. HEADS UP: the bridge between Jaco and Tracoles is being revamped so the traffic is absolutely terrible. Took us 5 hours to get back to our hotel and it should have been 2 hours. Bottom line - if you love to party, do this! You’ll love it!
Review provided by Viator
Mar 13, 2025
This trip DOES NOT depart... - This trip DOES NOT depart from Jaco. They will pick you up but it departs from puntaneras which is 1.5 hours north of Jaco. And make sure you notify them and communicate clearly about the pick up. By chance I caught it the day before and was able to coordinate properly. The boat ride was 2 hours each way and there were other tour boats that were much quicker. So from a 12 hour day we spent almost 7 driving and boating to the island. There are ones that actually depart from Jaco/herradura. And the boat is faster (30-45 min). On the positive side, food was delicious, crew was great, there was a little pool in the boat for hanging out, we were there about an hour longer than some of the other groups and their snorkel area was nice. All in all it wasnt a bad trip but I felt bamboozled by all the driving and 2 hour boat ride (each way). This is my second visit to the island. Different operator.
Review provided by Viator
Mar 6, 2026
Do not book this tour - DO NOT, I repeat DO NOT book this tour! Tour lists 12.5 hrs and our experience was 16 hrs total. No where does it say you’ll spend over half of the tour time in the transportation van (5 hrs) to and from Jaco and on the boat to and from the island (5 hrs). The boat has limited seating in the below covered deck. AC was not working properly too. We were forced to sit in the hot sun for over 2 hrs to the island with no shade. The sandwich they provided on the boat was awful. The fruit was and banana bread was good. Upon arriving to Tortuga, chairs were broken and filthy. One bathroom only on the island for this tour, which was disgusting. They did not disclose no service or WiFi and they wanted to charge $46 US dollars. Food was below satisfactory. Bar service was decent because they were making $. Over 9 hrs without food and 3 hrs without water before returning to JACO. This tour is not worth the cost they are charging. Save money and just go to a local beach and have a nice lunch. Time is valuable and the 16 hrs we lost, we can never get back!! Don’t make the same mistake if you value time and your hard earned money.
Review provided by Viator
Jan 20, 2026
Terrible experience with tour company. - This was by far the worst tour experience of the 26 tours that I have booked through Viator. Every other experience has been great. Book your Tortugas experience through another provider on Viator.
Review provided by Viator
Dec 28, 2025
Stay Away from this tour - The overall experience was disappointing. The beach was extremely crowded, which took away from the relaxing island experience we were expecting. The drinks provided were noticeably watered down.
Despite clearly specifying vegetarian dietary restrictions in advance, there were no vegetarian food options available. This was frustrating and showed a lack of planning and consideration.
Additionally, the staff appeared inconsiderate toward non–Spanish-speaking guests. There was visible favoritism toward friends or people they personally knew who were traveling on the tour, which made the experience feel unprofessional and uncomfortable.
Unfortunately, I would not recommend this tour unless these issues are addressed.
Review provided by Viator
Jun 29, 2025
Too Expensive, Disappointing, Waste of a Day - The postives: Tortuga Island is beautiful. Clear water and white sand.
Also, the lunch they gave us was plentiful and tasty. And the banana boat was fun.
But the positives end there. There were almost no fish when we went snorkeling. The light breakfast was a soggy ham and cheese sandwich. The brochure from our hotel promised “rum punch, margaritas, soft drinks and water all day long.”However, there was only rum punch and it tasted like orange koolaid and a touch of rum. You could only get 3 soft drinks a person. The brochure also mentioned an eco hike but that was not offered.
We paid $160/adult.
Review provided by Tripadvisor