💯 - I loved the experience, the driver was very cordial and very kind, they are very punctual, I really loved the experience, I would definitely choose them again💯💯💯💯

Perfect and indispensable! - Definitely Isla Saona is the mandatory tour, the best of all! I do not recommend buying this tour in advance in Brazil, because here it is much cheaper and you can negotiate directly with the agencies and all other tbm tours, especially here in the low season it is possible to get a good deal!

Really nice experience with the right people - We had the best experience with platinum transfer they are so punctual, professionals and experience people. They work with you according with your needs 100% recommended. We also used them for transportation outside of the hotel very happy with them.

Definitely recommended - This review is based solely on personal experience and therefore reflects only personal opinions. This activity was booked by us on holiday on the Dom Rep. An absolute must if you are on holiday on the Dom Rep. A beautiful day trip with a breathtaking view. There are not enough words to describe this beauty, so take a look at the pictures and experience it for yourself. Also the crew who organized everything and looked after us all day, perfect! The only thing you can possibly complain about is that the island was already very crowded towards the end by people who were rather less interested in nature and beauty than presenting themselves for Instagram there. Well, everyone is entitled to “enjoy” it the way they want it. Travel and experience adventures 🤙🏼

Spectacular!! - Excellent service. Thanks for your attention. Pick up at the hotel on time, we met another hotel while we waited for other people. The island is divine, the food is typical Dominican, and we had a massage. We had a good time.

LEFT US AT A GAS STATION!!! Terrible company! Unsafe equipment, unorganized FROM START TO FINISH! Pick a different tour! - I have never done a review before so it's so bad to make me do this! I'll try to make this short and hit key points. Please READ EVERYTHING! DONT BUY THIS! Absolutely disorganized from start to finish, First you pay for transportation, they send you people that don't have proper access to resorts so we were scrambling to find a ride to the front gate since it was so early and driver couldn't enter. Next they take us to a gas station where we are taken off the van, to sit and wait with no direction of why we are here, 100s of people just running around crowed having no idea what's going on and then rushed on the a bus 20 mins later where multiple people has to get off since they were on the wrong one..(disorganized) You get to the boats area which is a complete mess, over 30 beach people trying to sell you the same things bothering you and pestering you for what feels like forever as you just sit in unshaded beach area getting destroyed by the sun sweating while waiting in line to get on boats, which people are switching boats pulling them out switching "hosts" just terrible. Next the ride would have been fun since we were one of the lucky ones that didn't break down half way to the island....but it wasn't fun since my LIFE JACKET DIDNT HAVE BUCKLES!!... they literally put the belt through a broken buckle and just tied it, such an unprofessional appearance and extremely unsafe! Only positive was beach was beautiful! Water was amazing, food was terrible no care to cover the buffet style food just letting flys sit on food until someone comes to get a plate and oooo best part none of the sales people have CHANGE! (supposedly) Lol such a joke. The ride back was fine but so long and pretty annoying since they go slow to try and sell the photos to everyone! Our ride back took almost 2 hours no joke so travel time almosted doubled the time we spent out at the Beach! Terrible experience! BEST PART IS NEXT PLEASE READ THIS!! So once that long nightmare is over we finally get to our bus which we had to find OURSELVES because our tour guide was more worried about selling photos then telling us the next guy we had to meet with smh. At this point we are on our 4th person...like what!?? Anyway! We AGAIN arrive at a gas station and a NEW PERSON jumps on and says something about this being our stop so a bunch of us get off and then he says ooooo no you guys are needing to stay on bus and wait for next transport, we and a few others say ok we are going to use the bathroom and come back to bus. I the husband is sitting outside the bathroom waiting for my esposa to come out and next thing you know they close the door on the bus and just drive off as soon as the other person using the bathroom came back to the bus.....no count was done, no coming to see if anyone was in the store...NOTHING JUST LEFT AND QUICKLY! UNACCEPTABLE. Thank God my wife speaks Spanish and we are young because what if we were old and didn't speak the language? Not to mention our phones were dead!! Just absolutely ruined our day after the beach was what kind of saved it! Oooo and you may ask well what did the company do to make this right or help you in this situation? If you choose if ignored you and won't respond to messages for 500 you are right Alex! Because exactly what return a call or a message but they were responding to everything before i showed how unsafe and unprofessional their tour is! I know this was long but I'm trying to save someone from this trash company.

Disorganized chaos but beautiful - To start the day we were picked up by a nice van, just my wife and I. We drove 10 minutes to a gas station and they told us to go inside and wait for few minutes… weird but okay. Then our driver who spoke little to no English left without telling us anything. Then more people going to the island showed up and we were all told to get on another bus. Then we were driven to a souvenir store for people to buy stuff for 10 minutes.after the hour bus ride we arrive at a harbor that was utter chaos. There were easily 500 people in the harbor waiting for their boat to the island. Our guides had us wait at a convenience store for our group to be called. At this time we had 1 guide that willingly translated what he was saying to English (even though this tour is listed as having an English guide). After 45 minutes of waiting our guides start yelling and walking us all to the loading area. We then get on a boat and the guide is giving directions to us in Spanish. Luckily a person on the tour translated for us. We arrived at the natural pool and they brought rum and coke around 1 time and everyone just stood around until the camera guys came and made us take photos to sell us later. Once we got back on the boat to the island, they stopped 50-60 yards off the beach to “ask” for tips. The crew-mate walked down the middle of the tiny ass boat and stopped in front of every couple to get a tip. I didn’t have my wallet ready (because I wasn’t planning on tipping his terrible service) but he stood in-front of my wife and I for 5 minutes until I fished my wallet out. I truly think we would still be sitting out on that boat if I refused to give him something. When we got to the beach the guide in Spanish was giving directions and relying on another guest to translate to us what the food and drink options were. And it was the bare minimum. Open bar really means: Coke and rum, sprite, or water. Anything else you had to pay for. The food was pretty bad. They did not tell anyone what we were eating and when I found a shell of an unknown crustacean in my spaghetti I figured it was time to stop eating. My wife and I had to swap chairs around to have to functioning chairs next to each other which was already annoying. After we were pestered by vendors selling massages and souvenirs I fell asleep and she read for 2 hours. Everyone started loading up to go back to their boats or onto the catamaran to go back to the main island. We boarded the small speed boat to take us out to a catamaran that would sail us back. The catamaran started the drive with ear piercing music which no one was prepared for and the seating was pretty uncomfortable. They offered drinks and the crew danced which was fun. When we got back to the harbor they sent us back to the conscience store for another 45 minutes and then directed us a big group to the buses. The ride home did not start until a random man came on and asked if we wanted to buy mamajuana with our photos on them and then when we refused he left and the drive started. We then stopped at random locations for people going to specific resorts to change buses and let some of the crew off at random destinations. We literally pulled off on the side of the highway and let the camera guy walk down the side of the highway. All in all, if we didn’t have 1 guide who translated a few things and another tourist who also translated for us we would have been screwed. But the island was beautiful and that’s what my wife kept telling herself. We would not do this tour with this company EVER again.

Find another island tour — horribly organized - Spent more time waiting at pickup location than at the beach. The food offered was not the food listed in the description

TripAdvisor needs to speak with platinum transfer. - Platinum transfer did not show up at our hotel. Wasted the whole morning. Waiting to see if they reimburse my card. No apologies given .

Crap service to avoid - Misleading advertising and terrible service. The group was significantly larger than 30. We also had to wait more than 1 hour at a petrol station to get into a second bus. When I complained to our diver he said ‚Not my problem’ - wow. The return was a bit better with a 35 minutes waiting time but still… The food was acceptable. Shame that the coke was warm for the rum and coke. The boat capitan was extremely pushy requesting tips and made quite a few people uneasy. The island is beautiful but wasted by endless rows of plastic chairs.