Derly is amazing - Derly was an amazing tour guy. He’s very polite very patient and very confident in his job. I appreciate my time here with him in the experience I had on the blue Marin Punta, Cana thank you.

Very funny - Excellent experience with Jackie Chan and Derly. We went as a family and enjoyed ourselves very much. It's an excursion we'd repeat

Experience - Derly very good , all excellent ; amazing experience, good music and atmosphere; recommended; all staff are friendly

A Must When Visiting Punta Cana - This boat trip was amazing! I celebrated my birthday in January with some friends. We decided to take the plunge and boom the Blue Marine for their boat tour. They were well organized from the driver that picked us up from the hotel to the staff on the boat. Staff was very responsive when I asked questions about booking on the WhatsApp and stayed in communication with me the whole time. The boat was in good condition and they even decorated for my birthday with balloons. I also got a cake and champagne. We got a chance to pick the music and that really set the vibe for the whole trip. The slide on the boat was a huge plus as well. I had a blast and my friends were all satisfied with the trip. Money well spent! If you’re in Punta Cana and want a fun time book this boat.

BIG Dominican Problem: Girl’s Trip Excursion Goes Haywire - If you did what we did and put a deposit down BEFORE reading the reviews, my advice is to just go with it and make the best of it. That’s exactly what my group of 9 friends (40 years old) did and had a blast. We really lucked out with the other groups- we stuck together and got along great. But if you’re looking at reviews beforehand then DEFINITELY go with a more reputable company. Here are the things that stood out: - After conversing with the other groups, it was evident that the salesman told us what we wanted to hear to make a sale. We all got different information like how long the boat ride would be (3 hours vs 4 hours) and everyone was lied to about the transportation time. Ex: we were told it was a 25 min drive but in actuality it was an hour. - Transportation was a tiny bus with barely any air conditioning. - When we arrived the boat wasn’t there so we had to sit around for another 45 min to wait for it to arrive and for the other group to depart. - When we finally got on the boat it was filthy bc they had no time to clean it. Piles of trash and they were cleaning the tables with the mop they used to clean the floors. And we’re pretty sure someone threw up on the tour before us. Ew. - I will give credit where credit is due: the salesman did warn us to eat before the trip (others were not afforded this information). “Snacks” means a bowl of chips and jarred salsa. - They initially had 3 drinks: a mojito of some sort, rum drink, and beer. Mojito ran out immediately and beer ran out half way. Rum drink was gross. - We ran out of gas and had to anchor for 20 minutes to wait for someone to bring us some. - Speaking of anchors, it’s not motorized and the rope/chain sit in the middle of the boat. It wasn’t secured correctly and snapped. Super lucky no one lost a limb. - We were laughing at the “dolphin siting”. They’re not in the wild, they’re in an inclosed tourist attraction that we passed by. - We’re were also cracking up about the “snorkeling”. We were only given 5-10 min but no worries! There was absolutely nothing to see. No fish or coral. Also, get ready to beg for a life jacket. - When a friend asked if the snorkel was cleaned the worker dipped it in the ocean water and handed it to her. - Bathrooms were atrocious. And that’s a kind of description. ** Not inclusive of this tour but worth noting: we bought two bottles of vodka at one of the shops located where the boats dock and they were most definitely watered down. Positives: - Boat slide was a lot of fun - Music was good (although prob not for everyone) - Scenery was beautiful This review was a group effort between myself and my friend group. We got a kick recapping how awful this was. But honestly, it’s what you make of it. We certainly still had a great time. For real though: go with someone else.

Worst experience ever! La peor experiencia de la historia - I am writing to formally express my disappointment regarding our recent reservation. We booked this experience more than three months in advance for a group of 30 guests. Despite the ample notice and clear communication about our needs, the transportation arrangements were poorly managed and, furthermore, the wrong boat was sent—significantly smaller than the one we specifically requested and confirmed. We were very clear about the type and size of vessel required to comfortably accommodate our group. Sending incorrect transportation and a smaller boat is unacceptable, especially considering you had months to inform us if the requested boat was unavailable. This situation caused unnecessary stress and frustration for our group. We trusted your team to deliver what was agreed upon, and unfortunately, that did not happen. I would appreciate a prompt response explaining how this occurred and how you intend to resolve this matter. I look forward to your immediate attention to this issue. Sincerely, Tifany Christian • Estoy escribiendo para expresar formalmente mi decepción con respecto a nuestra reciente reserva. Reservamos esta experiencia con más de tres meses de anticipación para un grupo de 30 invitados. A pesar del amplio aviso y de la comunicación clara sobre nuestras necesidades, los arreglos de transporte fueron mal gestionados y, además, se envió el barco equivocado, significativamente más pequeño que el que solicitamos y confirmamos específicamente. Fuimos muy claros sobre el tipo y tamaño de embarcación necesarios para acomodar cómodamente a nuestro grupo. Enviar un transporte incorrecto y una embarcación más pequeña es inaceptable, especialmente considerando que tuvieron meses para informarnos si el barco solicitado no estaba disponible. Esta situación causó estrés y frustración innecesarios a nuestro grupo. Confiamos en su equipo para cumplir con lo acordado y, lamentablemente, eso no ocurrió. Agradecería una pronta respuesta explicando cómo sucedió esto y cómo piensan resolver este asunto. Espero su atención inmediata a este problema. Atentamente, Tifany Christian

Worst excursion EVER - THE worst excursion we've ever been on in our years of travel to MX and the DR. We took the same excursion with our private group in 2022 and the difference in then and what we experienced on 9/15/25 was like night and day. Even though I booked our tour with Viator SIX months ahead of time and they had use of my $700 that far in advance, the day of the tour it was like it was a surprise we had a booking. People running all over the beach, yelling at people over the phone, last-minute purchase of the alcohol and broken chips and a jar of salsa. The worst part was when we stopped to snorkel, we were in 20 to 25 feet of water and expected to get in the water with NO life jackets. There were NONE on board which is a violation of Dominican law. When we refused to get in the water unless we had PFDs, someone jumped in a little dinghy and sped off to get life jackets. We were a group of 10--they brought back 9 PFDs which most were in terrible condition--either too small or with no clasps and had to be tied. Once we got in the water, the current was a little strong and I personally drifted away from the boat. One of our group had to come get me. No "professional guide" to come to my rescue with a life ring. Then, when we were ready to get back in the boat, NO access to a ladder or steps on the back of the boat. One of our group was hanging onto the back of the boat hollering "amigo" over and over. When one of the bar tenders was typing the straps to my life belt, she asked me my name and told her hers was FeFe so I started hollering her name. I could clearly see her sitting on the boat but she was so absorbed on her phone either she didn't hear me or ignored me. We were finally told to swim to the front of the boat and the emergency hatch had been lowered and there were wooden steps with pieces of flimsy rope on either side and we were expected to hoist ourselves up without any assistance from the crew. Thankfully we had a strong young man in our group and he put his hand under our buttocks and pushed us up until we could grab the flimsy pieces of rope and somehow pull ourselves up. By now, the captain, who spoke zero english was standing at the top of the wooden steps. I slammed my snorkel equipment on the deck to free my one hand to help me better hoist myself up those wooden steps. I clearly angered him but I was furious. Having done this excursion in 2022, I knew what the experience was supposed to be like. By the way, when the narrative on Blue Marine's website says they'll take you to a "natural pool . . . with waist-high water . . . that's crystal clear, this is NOT the case. Was in 2022 but not 9/25. Vendors were everywhere on floats, in boats and trying to sell you their wares. Water was NOT waist high nor crystal clear. We were promised they would protect our safety, have a professonal guide, have life jackets . . . nothing could be further from the truth. VERY disappointed in Blue Marine and VERY disappointed in Viator who we booked through but yet they claimed no accountability. DO NOT book with Blue Marine. Either we had the worst boat in their fleet or they have gone completely to pot with their equipment and level of service. By the way, we have no pictures because we were too busy hanging onto the boat trying to get back on the boat when there were no steps on the back (hinges were there on one side where steps used to be!) in 20 to 25 feet of water.

Piss Poor service by Viator AND Blue Marine - I have given Viator, the company I made the reservation with for the excursion with Blue Marine Punta Cana, a chance to make it right and they claim all the responsibility lies with the tour operator, Blue Marine. Bottom line, we took this same activity back in 2022 and it was stellar but not so when we repeated the tour on 9/15/2025. Boat in terrible disrepair--no steps on the back of the boat to access the boat once in the water for snorkeling AND, worse yet, they broke the law by not having ANY life preservers on the boat. They expected us to get in 20 to 25 feet of water without any flotation equipment which, again, is unlawful. Since my husband and I were on the 2022 tour and on the 9/15/2025 tour, we certainly knew what to expect. Never mind the chaos and confusion once we got to the beach that day. They were running around, calling people on the phone, throwing together alcohol and snacks like we were totally unexpected or had booked last minute. I booked this through Viator on 3/17/25. Of course my $700 was immediately charged to my credit card for a trip six months in advance. Terrible, terrible service by Blue Marine AND Viator. No one wants to take accountability and I've now had to file a dispute with my credit card company.

Horrible - If I can give negative stars, I would! Absolutely Do Not Recommend – Unsafe, Unprofessional, and Unresponsive We booked a private catamaran through Blue Marina in Punta Cana for the day after our wedding—a special experience we planned to celebrate with our guests. What was supposed to be a relaxing and joyful outing turned into a complete nightmare. As soon as we boarded, the boat’s motor caught fire and blew. The crew spent hours trying (and failing) to fix the issue, while giving us little to no updates. There were no backup boats, no professional contingency plan in place. Eventually, they determined we had to be evacuated in groups via rescue boats. It was chaotic, unsafe, and completely unprofessional. What’s worse, the management team showed no compassion during or after the incident. We've made multiple attempts to get a refund, which they originally agreed to. But since then, they’ve been dodging our calls and completely stopped responding. To make matters even more frustrating, they require you to pay in cash, leaving you with no recourse to dispute charges through a bank or credit card company. We made our initial booking through a third-party platform, WANNABOATS, who have been nothing but professional and responsive. They refunded our deposit immediately and have been apologetic throughout the process. Blue Marina, on the other hand, has been an absolute disaster. If you're considering booking with them—don’t. Look elsewhere for a safe, professional, and trustworthy company. This was supposed to be a beautiful post-wedding memory, and instead, it turned into a dangerous and disheartening experience we’ll never forget—for all the wrong reasons.

No what we paid for - Absolutely horrible. First off, they did not have enough life preservers for our group…I know it’s not the US, but boater safety 101 dictates that they should have life preservers for all aboard. The bathrooms were disgusting - one was missing a toilet seat. Let’s talk about the add-ons - the ones we didn’t pay for…so we paid for an all inclusive experience - beer, food and rum. No beers. Chip’s came out and ran out…when we asked for more, they had to discuss it like it was an issue. Then comes another boat - separate vendor - to come sell their liquor. So in other words, here is a little bit of stuff, but let me bring my buddies to come sell you stuff on your all inclusive (NOT) party experience. Staff was nice though…but if you want safety, things you paid for, etc. I’d go somewhere else. Sorry to be so blunt, but they have serious work to do.