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    Nature & Wildlife in Puerto Vallarta

    • 0 Ratings
    Great private guided trip
    • 0 Ratings
    It was a nice day. The guide and captain were great. I was very bummed that I didn't get to go to the beach. It seemed that if we could've left earlier then we could have made it. We sat around for about an hour at the office before we left.
    • 0 Ratings
    The service was good. I think both the guide as well as the boat captain were very courteous and knowledgeable about the task and activity they were performing. I must say, however, that the fact that some of the tour group members were unable to enter the so-called "Playa Escondida". It is well understood that the access to the beach is highly controlled/restricted by the authorities; however, I think Eco Tours needs to do a better job in setting the expectations properly with the tour members. I realize Eco Tours does its best in having people to sign some disclaimer documents, however, perhaps a clear explanation up front and before the trip begins would be more appropriate, especially for foreign tourists. The impression most people in the group got was the EcoTours knew all along that only 6 (out of 10) people were going to be able to access the Playa Escondida. The explanation that was given to us was that only upon arrival at the Island we were going to be told how many people could swim to the Playa Escondida. Anyway, I think this is something Eco Tours needs to do a better job at.
    • 0 Ratings
    We had 9 on our tour and only 8 were allowed through the ‘eye’ so I, as I was traveling alone and the sole man, volunteered to not join in. I feel I should refunded a portion of my fees.
    • 0 Ratings
    I would like to give you a 5 star rating because the experience and day were absolutely amazing! We saw a sea turtle, humpback whales (breaching & flutes), amazing sea life while snorkeling and avian life while boating,the Hidden Beach (which can be quite a challenge to get into with regulations/tides etc., but the stars aligned and it happened for us and I'm so grateful). The only downfall was that, even though our boat had only been granted 8 passes by the Coast Guard to have access to the Hidden Beach, there were 9 people allowed on the boat. They simply should have told the last person that signed up that they would have access to the whole trip EXCLUDING access to the Hidden Beach. Instead, they allowed all 9 on the boat and then were planning to do a 'raffle' to see which UNLUCKY contestant would not be allowed to see the Hidden Beach. I disagreed with the way this was handled. It wasn't diplomatic at all and for those of us that had paid for this excursion months in advance (long before passes were issued) should not have been placed in that situation. I felt it only fair that the last person (or if it was a group of more than 1 do a raffle only between that group...not the entire group) be excluded from seeing the Hidden Beach. Aside from that, I would highly recommend this excursion. The guides/captain Michael and Martin were very knowledgeable and informative. P.S., the water was chilly (bring a diveskin if you have one).
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