Great personalized... - Great personalized experience! Elian was a great tour guide. We enjoyed the chocolate tour and the beach the most.

Great for cruise ship stop - Great family experience nice pace and very accommodating when we wanted to make changes. Driver was great and made tge experience that much better.

Personalized tour - Good experience, Several stop's with plenty to see. Due to weather we did not see the beach. Jesus was a great tour guide.

Excellent Experience and Tour of Puerto Plata! - Melvin was great! We experienced the true culture of the island and ended the day on a beautiful beach. Highly recommend!

Viator tour puerto plata - The tour guide was amazing, young, upbeat, courteous, and fun. This is our second tour with viator and both have been amazing…. My husband is in a wheelchair and everything went great. Highly

Mobility friendly tour! - Amazing tour! It was so good we’d like to book it again with our family! This is a great way to see the city if you have mobility issues or bad knees.

fun day touring town and beautiful beach - Jose was a great guide for our day. Lots of fun! He tailored the itinerary to what we were interested in and made suggestions for what we might enjoy. We enjoyed seeing the many popular places in town before stopping at a beautiful and quiet stretch beach. Definitely recommend Jose and E&J Tours!

Wonderful driver, okay tour. - Jesus was our driver and he was amazing. What a nice and accommodating man. Unfortunately the tour includes visiting a lot of shops that are really trying hard to sell you something overpriced. We finally opted out of that part and went straight to the beach where he totally took care of us. The beach was beautiful. The food was great. I would have loved instead of the shops to learn a little bit more about the history of the Dominican Republic. If you're really into shopping for rum, cigars, and chocolates then this might be the right tour for you.

Avoid this tour. Literal tourist trap. - Our tour was not as advertised. Our driver asked if we’d like to see the countryside and proceeded to take us to an out of the way tourist trap and handed us over to another man while he sat at a bar on his phone and ate snacks. Another man toured us around a muddy derelict farm and showed us his plants and chickens and sad pets. He showed us the cabins the other folks lived in and tramped us through mud and dirt. We had planned on a city tour not a mud trek, we were wearing inappropriate footwear. The ‘tour’ ended with a VERY hard sell in their shop. We felt trapped, we felt pressured. They said ‘buy something to help our people’. We felt like we weren’t going to be allowed to leave until we made a purchase. When we finally got free of the sales team the driver was pumping up a flat tire. This was panic inducing for foreign travelers who had no idea where we were. The driver was then preoccupied with the flat and didn’t speak to us until we arrived at the amber ‘museum’… another hard sell place. The ‘tour guide’ told us she doesn’t get paid unless we tip her, speed ran through the ‘museum’ and walked us into the shop to try to hard sell us the same jewelry and asked for her tip in cash. We had no more cash after the farm extortion. She was visibly disappointed. We were directed to sit and wait for our driver. He had gone to get the tire fixed, we waited a half an hour for him to return next to an open electrical panel while the lights flickered. The rest of the tour was a speed run through the streets with very little guide commentary. We didn’t feel like we could stop and take pictures because he was walking so far out in front of us. We got back into the van and drove around in near silence, with only a little chitchat if we initiated it. The last stop was the fort where he pulled us up in front of a stand where another man could BEG us to look at the same wares we’d been shown at all 3 stops now. It was uncomfortable, not fun, not relaxing. We walked the fort grounds on our own while our guide waited next to the van and tried to pump the tire enough to get us back to port. We booked a private tour so we wouldn’t be hassled or feel pressured to buy things. We booked a private tour to have fun and see the things the tour advertised. We booked a private tour to feel safe and looked after in a foreign country. The guide was a sweet kid, and apologized profusely but why would we keep being put into a van with a bad tire? Why would they not send a new vehicle? This was not a tour I would recommend. This was NOT worth the 150.00 we paid. We are extremely disappointed.

Driver/guide taking calls from two different phones while driving……taking care of business on our dime! - This was a private tour to last 3-4 hours. The driver/ guide informed us at the beginning that Mount Isabel de Torres was closed and we wouldn’t be going there. This was a great disappointment as it was the reason we booked the tour. He continued to drive us into a neighborhood while answering 2 different phones. and doing business WHILE driving us. There was a small restaurant with a nice view of the city ….it was not a place we would eat at. We did go to the amber museum after opting out of the rouge street because it was so crowded and he parked far from the chocolate factory after being told that one person in our party found walking difficult. We told him of several places that we had been to previously and there was no suggested alternative. This was the worst VIATOR tour we have ever taken. We asked to be returned to the trip in less than 2 hours and he took several more calls on the way back!!!! We will be requesting a partial refund at least….it was unsafe and we felt like a distraction to his business calls.