An Absolutely Magical Day - I love spending time in the ocean, and when I found myself with a half day to myself while on a family trip I jumped at the chance to go snorkeling in a new-to-me location. Pre-trip communication was solid. The evening before I got a message with detailed instructions for where to meet. I go to the pier, they found me, and I boarded the boat right away. We went out with only three passengers. Everyone spoke both Spanish and English which made communication a breeze. The love and respect they have for the reef came through loud and clear in both their words and their actions. This tour involved two stops, both very close to the shoreline which maximizes the amount of time you spend in the water. Within a minute of jumping in our guide had located a turtle. As we were the only swimmers in the area all three of us got a great opportunity to observe a slice of turtle life, watching it munch on grass and swim up to breathe air from the surface. The second stop is when it struck me how incredibly lucky I was to get the opportunity to peek at this underwater world. I've snorkeled in many many places and I have never seen such beautiful coral as I did off Puerto Morales. It was literally like swimming through a salt water aquarium. Everywhere you looked there were schools of fish swimming around in formation while others darted in and out of the coral. At one point I watched a group of three barracuda lazily swim by just a foot from my face. The variety of wildlife was better off Isla Mujeres, but the setting of the reef off Puerto Morales cannot be beat. When we were finished for the day and heading back to the dock all I could do is sit there in silence trying to process the beauty I had seen. It was so overwhelming that I almost asked to book their next tour and go right back out. Too bad I had to meet up with my family at a specific time. This was a great crew who went out of their way to make sure their passengers had a solid experience. I will for sure go out with them again in the future.

Snorkeling - This was an awesome experience guides made it fun would definitely recommend we saw tons of fish and turtles

Best snorkeling experience - Best snorkeling experience ever! Richi and Elof were great and helpful. Richi is a super experienced guide and he took us to those spots there we saw millions of beautiful fish. We also got to swim with sea turtles really close. Thank you!

Snorkeling 10/10 - The highlight of our Mexico trip. Olaf and Omar were amazing guides and we saw all sorts of sealife. The reefs were stunning and it was awesome having a more personalized tour. Couldn’t recommend it enough and we will be back!

it’s 100% worth it. - 10/10 experiences. I’ve snorkled in many places in Cancun. But this one is the coolest. This place is the best because I saw so many different type of fishes. I saw nurse shark too! The guide also can help you get transportation to the activity and back. 10/10 operator. And 10/10 snorkeling such nice different types of fish. I cannot recommend enough. Do it. Guide is very good to. He will help you during the snorkel if you need and it’s a small group so most likely just your group

SUPER RECOMMENDED!!! - Super recommended to go with the family, contact with marine nature is surprising. RENZO and Roberto very friendly and attentive, Renzo in particular was pulling our son to devote himself solely to enjoying. Thank you🙏🏽

Very nice snorkeling trip. - We went snorkeling under Olaf's guidance. The boat was called Myrthe II. Olaf really took good care of our 8 year old. That way he saw something. We have been lucky enough to see a lot of the tropical fish in the reef. We were also able to swim very close to three different sea turtles. Very well cared for, small group. Olaf has been filming.

Amazing snorkling Tour - Olaf en Francisco rook us for a fantastic tour with only 5 people in Total. We had a Child of 7 and they kept an eye on him and helped him a lot. We saw a lot of fish, beautifull coral and 3 turtles really close. Fantastic.

Very good - Very good experience, respecting the nature reserve at all times. The guide took care of our security at all times.

now buckle up for my... - now buckle up for my review. I did not take this trip due to bad weather but here’s my issue. Day of tour it was storming really bad. I was told everyone has canceled but he could still take me. i was at the port at a shop and it was really bad and not safe in the water. i mean no one swam in the water for the chunk i was at the shop which was from 8-5pm. I’ve been snorkeling for 6 years and i’ve never had anyone still offer to go out during weather as bad as it was. My parents went out to dive that morning and had a really tough time with the currents. if you don’t know under water the currents are less bad than the surface so if under water is bad you could imagine the surface. Still at this point i had no issue until i asked for a refund. Now this is why im leaving my review. When i asked for a refund i did text around midnight. That is on me. I have a habit of forgetting and just texted so he could see as soon as his business hours started.which im not sure what they are. I was not aware it was his personal number. Granted he did reply at 1 am. He did get extra points for that he went out of his way to reply . Heres the issue.When i asked for the refund he tried to convince me it was my choice to reschedule and that the weather was not bad and that it was safe. It was storming for hours ,coconuts were falling off the trees , trees were bending with the wind and puddles so deep it covered entire car tires.Still not my issue. He was then so rude once i asked for a refund. I was not even rude to him and he was basically calling me money hungry or took the refund as if i was out to get him. He was aggressive , smug and rude through text. I still was not rude until it continued i did call him a name like “paw paw” i can admit. He was even rude replying to me saying thank you. He was extremely argumentative. granted he did give me my refund but he continued to try and argue with me and when i stopped replying he said “now you happy and not reply lol” “i see what kind of person you are “as if i was money hungry for asking for a refund for something he came to me first and said everyone canceled. He then kept being combative. i’m not sure how the tour is but his customer service and how rude and argumentative he was really gave a bad vibe . My review is not to steer you away because i do not know how the actual tour is, but do book with a grain of salt . In my opinion and from my experience talking with him he’s got some issues he needs to figure out if he’s going to run a business.