Paris Eastside
Muriel Foucher, Owner
$10,000

annually in sales from
Abandoned Bookings

 

100

man hours saved
annually

About Paris Eastside

Though she graduated with a degree in marketing, Muriel Foucher decided to follow her passion for cooking. For 10 years, Foucher operated a successful cooking school teaching French cuisine to English speaking tourists in Paris, while also doing marketing work on the side.

When her husband landed a job with Microsoft, Foucher closed her school in Paris and opened Paris Eastside. Foucher continues to share her talent and love for French cuisine with her clients, teaching cooking classes in Downtown Bellevue, at private locations and at Pike Place market.

The Problem

Before using an online booking system, Foucher managed her business using Outlook tools. As her business started to grow, Foucher knew she needed to switch to an online booking partner that could help her manage her business. She did not have the time to teach her cooking classes and also keep up with their administration.

However, her previous online booking partner had more problems than solutions. “My previous online booking partner had a very basic system. It wasn’t completely automated, they didn’t have enough features and they always had technical issues,” she said. “One day my system exploded and wasn’t working at all. That’s when I decided to look for other online booking partners”.

Foucher wanted an automated system that could streamline her business operations, as she spent 2 hours a week completing administrative tasks. She also wanted the ability to customize her booking flow and reach out to customers who abandoned the booking process. “Gerard reached out to me for a demo,” she said. “Peek had the best system and the right tools for me.”

The Solution

Since switching to Peek, Foucher saves 100 man hours annually on the back end, editing activities and managing her schedule. She also capitalizes with Peek’s Abandoned Bookings feature—Foucher recaptures an additional $10,000 annually.

Her favorite part about Peek is its simple and customizable widget flow because it integrates well into her website. “I love that I can make the widget my own by changing the colors and photos. I don’t have to manually update it on my website either––it updates on its own.”

Foucher appreciates all the support she’s received at Peek and is glad that she made the switch. “Peek’s communication is excellent. I always get help when I need it.”

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