Reservation:
After booking private transportation, a confirmation email will be sent with all necessary details, including pickup time, location, and any special instructions. The team is ready to answer any questions and accommodate specific requests to ensure a seamless experience.

Pre-Trip Coordination:
Before the trip, a reminder will be sent with the driver’s name and contact information for easy communication. Pickup time will be confirmed, and all preferences, including any stops or additional needs, will be noted.

Pickup:
A professional, certified driver will arrive promptly at the specified location, whether it’s a hotel, private residence, or resort. The vehicle will be clean, fully air-conditioned, and stocked with cold bottled water for comfort. (Parking fees and admission tickets are subject to change without notice and are beyond control).

Onboard Experience:
Once onboard, enjoy a safe, comfortable ride in a fully insured vehicle. Relax, take photos, or chat with the driver to learn about the local area. Wi-Fi or additional amenities may be available depending on the package.

Optional Stops:
If prearranged or requested, the driver can make stops along the way, such as at convenience stores, restrooms, or scenic viewpoints, ensuring a stress-free journey tailored to individual needs.

Arrival at Destination:
Upon arrival at the destination (Chichén Itzá), the driver will assist with belongings and ensure clarity on pickup details for the return trip. There will be ample time to explore without feeling rushed. After the first 8 hours, each additional hour or fraction thereof will incur an extra charge per hour.

Return Journey:
After the visit, the driver will be ready at the agreed pickup point and time. The same level of comfort and safety will be enjoyed on the return journey.

Drop-Off:
At the end of the trip, the driver will safely drop off at the original location or a different prearranged spot. Assistance with belongings will be provided, ensuring everything meets satisfaction.

Throughout the entire process, punctuality, safety, and overall satisfaction are prioritized, making this private transportation service a seamless and enjoyable experience.

• Private transportation
• Bottled water
• Unlimited Km/gasoline for first 8 hours
• In-vehicle air conditioning
• Fully insured vehicle

• Admission tickets of Chichen Itza
• toll route
• Lunch
• Parking fees

Experience luxury and ease with our private transportation services! Benefit from door-to-door service, climate-controlled vehicles, skilled drivers, and a schedule tailored to your needs. Ideal for families, couples, or groups, our service provides exclusive access and stress-free travel. Stay hydrated with complimentary bottled water and enjoy optional stops to personalize your journey. Save time, avoid crowds, and enjoy unparalleled convenience. Whether exploring Chichén Itzá, Tulum, or other destinations, we promise a seamless, high-quality experience. Reserve now for an unforgettable, stress-free adventure!

For a full refund, cancel at least 24 hours before the scheduled departure time.