Upon arriving at London City Airport, the driver will be ready to meet you at the drop-off and pickup point 30 minutes after your flight lands. Please ensure your mobile phone is turned on so the driver can reach you. Your flight will be monitored to guarantee you are met at the appropriate time. If your flight arrives early or is delayed, the flight’s progress will be tracked, and your driver will be dispatched at the new expected arrival time.

You also have the option to be picked up from your central London location and transferred to the airport.

A professional driver will assist you with your luggage to the vehicle and answer any questions about your stay, ensuring your onward journey is relaxing and stress-free as you are transferred to your destination hotel in London. All vehicles are equipped with PDAs and managed by a professional team. This service is available for any hotel in central London.

• One-way private transfer
• Hotel pickup and drop-off (if option selected)
• Transport by private vehicle

• Excess luggage charges (where applicable)
• Waiting charges (1 hour free waiting time from the time your flight lands; if you request more time, please state in requirements). £5.25 for every 15 minutes thereafter is directly payable to your driver as a cash payment
• Parking fees

Journey from London City Airport to any Central London hotel, or let us retrieve you from your accommodation to take you to the airport. Our transfer services operate all day and night, every day of the week. Utilise our private transport service; choose your ideal pickup time and experience an at-ease, proficient service subsequent to a short or long distance travel.

• Oversized or excessive luggage (e.g. surfboards, Strollers, Wheel chairs, golf bags or bikes) may have certain restrictions, please inquire with the operator prior to travel to confirm if your excess luggage is acceptable
• When arriving into London on an overnight flight, please ensure you book for the date you land
• Waiting charges (1 hour free waiting time from the time your flight lands, 30 minutes after the flight has landed the driver will be inside with a sign displaying passenger’s name. The driver will then wait a further 30 minutes before leaving the airport if no communication or pickup. That is a total of 1 hour after the flight has landed. If you are delayed more than 1 hour, surcharges will apply
• If you request the driver to be inside arrival later than 30 minutes after you land to allow you more time, please state in requirements. £5.25 per for every 15 minutes thereafter is directly payable to your driver as a cash payment
• The duration of transfers are approximate, the exact duration will depend on the time of day and traffic conditions

For a full refund, cancel at least 24 hours before the scheduled departure time.