Jul 24, 2025
So easy and seamless - Our driver was on point. I scheduled our pickup for 1/2 hour after we landed, and we landed early. He knew that and called my cell within minutes of the plane landing. He left a VM and called again to f/u once we were at baggage claim. Once we picked up our bags, I called him to decide the precise pickup point. So easy and seamless. Right on, jetblack !!!
Review provided by Tripadvisor
Jul 20, 2025
My driver was great, just as I always expect from jetblack and just as I always get. Smooth, safe ride from first conta - My driver was great, just as I always expect from jetblack and just as I always get. Smooth, safe ride from first contact to payment. I will always call jetblack when I come to NY area, and always recommend your service unconditionally. Thank you!
Review provided by Tripadvisor
Jul 11, 2025
Good service and vehicle - Excellent service. The driver waited while we queued for over an hour in passport control. Nice vehicle and very professional service.
Review provided by Tripadvisor
Mar 19, 2025
Absolutely amazing company - I honestly can not say enough good things about this company! I was travelling with a group of 24 and they were amazing to work with. From the first contact of just asking questions, to the support leading up to the trip, to the amazing drivers who where so friendly and fabulous, to the return trip all of the staff were professional, friendly and simply awesome!! Will definitely be using them again when in NYC!!
Review provided by Tripadvisor
Feb 27, 2025
Delightful start to our NYC adventure! - Mr Singh was terrific! He was ready for us despite our plane and bags arriving early. His Volvo SUV was clean and roomy for 3 adults and baggage. He was a competent, safe and efficient driver. Communication was great throughout the entire trip from booking to payment. We will book our return trip with Jet Black!
Review provided by Tripadvisor
Feb 17, 2025
EWR to Manhattan - Great service. Tracked my delayed flight and waited for the baggage delay. Even circled the airport once for my wait. Thank you so much.
Review provided by Tripadvisor
Jan 3, 2025
Driver arrived early and... - Driver arrived early and was very friendly. Would definitely recommend to anyone as it makes travel to and from airport so much easier.
Review provided by Viator
Sep 8, 2024
Black car/White Glove service - I have been using Jet Black for the past 2yrs & they have always been courteous, professional & kind. From the dispatchers to the drivers (shout out to Gurmeet & Jeffery my absolute favourites) the end to end white glove, first class service is impeccable. Want a worry free transfer to the city or to an airport - these are the people to talk to.
Reference Confirmation#38069
Review provided by Tripadvisor
Jun 27, 2025
not recommended - I do not recommend this private transfer company .
We booked a luxury Sedan
but got a regular sedan ( And it definitely was not immaculate ) zero frills — should not be called luxury !!!
i would do uber black luxury suv for half the price!!!
Review provided by Tripadvisor
May 29, 2025
Bad. - The driver was not at the meeting point. I was also charged a part extra to make sure the driver would wait at the landing.
We waited for a few minutes and took a taxi.
When contacting the company later, they said it could not refund because it was cancelled with less than 24 hours. But there was no cancellation, there was no one to pick me up.
Review provided by Viator
