For Hotel to Airport: The driver will be ready to meet you in the hotel lobby. Our customer service team is available to assist you in connecting with the driver upon your arrival. Please ensure your phone is turned on and your internet connection is active for seamless communication.

For Airport to Hotel: If you have opted for the “MEET AND GREET AT AIRPORT” service, the driver will be waiting for you in the arrival hall with a sign displaying your name. If this service has not been selected, the driver will reach out to you and provide details of the meeting point via text. Please keep your phone on and accessible.

We offer 24/7 customer service. Feel free to reach out to us via email, WhatsApp, or phone.

• Private transportation
• Airport Pickup
• Hotel drop-off
• 60-minute free waiting time for flight arrivals
• 30-minute free waiting time for flight departure
• In-vehicle air conditioning

• Overtime fee (35 USD per hour)
• Meet and Greet Service

Begin a comfortable and convenient journey with our 24-hour private airport transfer service from New Chitose Airport to your accommodation in Niseko and Sapporo. Avoid the inconvenience of long taxi lines and crowded public transport.

Enjoy a personalized service designed to fit your schedule and preferences. Our professional drivers are dedicated to ensuring a smooth transition from the airport to your destination.

Eliminate the hassle of carrying heavy luggage and dealing with complicated public transportation systems. Our door-to-door service lets you relax and enjoy the ride without any unnecessary stress.

For a full refund, cancel at least 24 hours before the scheduled departure time.