Joel is a wonderful Tour Guide! - Joel was a wonderful tour guide. We had 5pp on the tour and he customized it to what we wanted to see. He gave us time at the Sunday markets for shopping. His English was fantastic. Highly recommend!

Excellent tour and guide - We booked this private full-day tour of Lisbon through Viator and had the absolute pleasure of spending 8 unforgettable hours with our guide Joel From the moment he picked us up in a brand new electric Mercedes Benz SUV we knew we were in good hands. The vehicle was incredibly comfortable and quiet and my family truly enjoyed riding through the city in style. It set the tone for a smooth relaxed and well-organized day Joel is a born-and-raised local with a deep love for Lisbon and that passion came through in every part of the tour. He shared so much history and local insight but in a way that never felt rehearsed or overwhelming. It was like exploring the city with a friend who knew all the best stories and secret spots Because this was a private tour everything was tailored to us. Joel adjusted the pace to accommodate our family’s needs and interests and made sure we had a good balance of sightseeing walking scenic stops and even a little break for pastries — which became one of our favorite memories. During some free time earlier in the day my husband wanted to try pastel de nata but I told him I wanted to wait for the place Joel had planned. When Joel heard that he said he was proud of me and explained that Pastéis de Belém is the original — like Coca Cola — and the others are like Pepsi. That comparison made us laugh and made the visit to the famous bakery even more special. One minor downside was that when Joel dropped us off at the Time Out Market for lunch it was so crowded we could barely walk through it let alone find a table. Unfortunately we weren’t able to eat there and had to skip lunch. It’s a very popular spot and probably best visited earlier in the day or with a backup plan just in case. That said we would absolutely book this tour again and would recommend Joel to anyone visiting Lisbon. His knowledge warmth and care made our day in the city feel incredibly personal and memorable. Thank you Joel — and best wishes to you and your growing family.

Wonderful visit in Lisbon - We had the most wonderful tour of Lisbon. We were able to see so much of this beautiful city. Our guide, Joel, was fantastic. His love and pride of his city is obvious.

Lisbon private tour - Joel was outstanding showing us a cross section of Lisbon and talking about the history of Lisbon, including the earthquake in the 1700s. Got to stop and shop also was great.

Excitement in Lisbon - Joel was great. Really great. He was funny, informed and motivating. We did all of Lisbon and it was made simple and human

Excellent plus - Our tour guide was superb, knowledgeable and very friendly. We learned and saw about Lisbon more than we anticipated

A busy day, but we sure got our... - <p>A busy day, but we sure got our money's worth! Our guide, Catarina, was WONDERFUL and intent on including everything that WE had on our list isn't it all about the guide?!, totally committed to showing us her much-loved city. Educational visits to all major must-see sights, and some off-the-usual-path sights, too like the gentrified area around the site of the World's Exposition, which included a cable car ride!. She also made sure that we had enough time to enjoy a beer in Alfama, and lunch with working-class locals in a busy shopping area garlic squid to die for! and that world-famous Pasteis de Belem pastry which we enjoyed without standing in line, thanks to Catarina. Comfortable, modern van. Loved the day, big time!</p>

This was a terrific way to see a... - <p>This was a terrific way to see a beautiful city at less cost per person than many shore excursions offered from our ship, covering more ground and with a far more personal focus. Our terrific guide, Joel, made it possible, in a single day, to really get a feel for Lisbon's fascinating history, complex culture and diverse neighborhoods. There were six of us traveling together, and the mini-van provided was far more comfortable than the large 30-odd-passenger tour buses. We couldn't have been happier with Joel's choice of a restaurant for lunch -- not the typical tourist spot one is generally subjected to on a ship's excursion, but a superb local fish restaurant with an extensive menu and fantastic food. For first-time visitors to Lisbon, with only a day to spend getting to know the city, this private tour was informative, fun, and ultimately among the most satisfying hours spent on our cruise.</p>

good tour, great guide. car used too... - <p>good tour, great guide. car used too small for 4 adults.</p>

The sights that we saw in Lisbon on... - <p>The sights that we saw in Lisbon on the tour were great and we also really liked stopping at the Portuguese pastry shop. The egg tarts are not to be missed. However we were very disappointed in our tour guide and the transportation. We had booked the small group tour and there were 4 of us in our party. 3 of those in our party were over 70 years old. First our ship stayed on ships time while in Lisbon and as we waited for our tour guide it seemed like virtually every other tour made this one hour adjustment. Our tour guide did not. Then even after the one hour had passed, our tour guide was not there. As a result we had to wait about an extra 1/2 hour for her to show up. We phoned the office a couple of times and the man who answered the phone said our guide was stuck in traffic and would be late. He also said he tried to call us but our phone was off. We question the truth in this as our phone records every missed call even when the phone is turned off when the attempt is made. When our tour guide showed up she said traffic was bad because the prior day was a holiday. This should not have been a surprise to her as she is a local and the other tours showed up on time. Then she did not park right at our port location but we had to walk a bit to get out of the port then to cross the street to go to a public parking lot. We were dropped in the same lot at the end of the tour. For the sights we were taken to see there was extensive walking from where she would park the car to where she was taking us. I am talking blocks and blocks of walking just to get from the parking lot to the site. One member of our group told the guide that we did not sign up for a walking tour. We feel like most of the tour was spent walking from the car to the sites. This happened to be the first viator my wife and I had taken and we booked with them upon the recommendation of the other 2 people in our group. Had this been our only viator, it would have been our last. However we are very happy to report that all the other viators we took were fantastic in all aspects important to a tour so we have really changed our opinion of viator. I must add that this guide was very pleasant and friendly but did not seem to be the most knowledgeable of the tour guides we had on other viators.</p>