1. Service Reservation

• Booking: Customers can reserve the transport service online, by phone, or through a mobile app, specifying their arrival date and time at Norman Manley International Airport.
• Confirmation: Once the booking is completed, a confirmation is sent to the customer via email or text, detailing the pickup information, vehicle, and driver’s contact details.

2. Arrival at Norman Manley International Airport

• Flight Tracking: The transport service tracks the customer’s flight to accommodate any delays or early arrivals.
• Arrival Notification: Upon landing, the customer may receive a message or call from the driver to confirm the pickup location and provide any additional instructions.

3. Proceeding to the Pickup Point

• Customs and Immigration: The customer clears customs and immigration and collects their luggage.
• Locating the Pickup Point: After exiting the arrivals gate, the customer turns left and heads to the Police Station just outside the terminal, which is the designated pickup point.

4. Driver Greeting and Assistance

• Driver Identification: The driver waits at the designated pickup point with a sign displaying the customer’s name or the company logo for easy identification.
• Assistance: The driver helps the customer with their luggage and guides them to the vehicle.

5. Transportation to the Destination

• Direct Route: The driver takes a direct route to the customer’s destination without any additional stops.
• Comfort and Safety: The driver ensures the customer’s comfort and safety throughout the journey, possibly offering amenities like bottled water, Wi-Fi, or air conditioning.

6. Arrival at the Destination

• Drop-Off: The driver drops the customer off at the specified destination, assists with unloading the luggage, and ensures the customer is safely inside.
• Completion: The transport service is considered complete, and any additional requests or payments are handled as agreed.

7. Feedback and Follow-Up (Optional)

• Service Feedback: Customers may be invited to provide feedback on the service via a survey or review platform.
• Follow-Up: Any follow-up communication or loyalty discounts for future bookings might be offered to the customer.

This process ensures a smooth, efficient, and personalized transport experience from Norman Manley International Airport.

• Private transportation
• In-person guide is also the driver
• Bottled water
• In-vehicle air conditioning

• Lunch

The airport transportation provides a seamless transfer from your flight to the doorstep of your hotel. This service is ideal for individuals or couples traveling with minimal luggage, such as for business trips, short vacations, or layovers. The vehicle is clean and well-maintained, ensuring a safe and reliable journey. The music selection is diverse, and requests are welcome. The operator enjoys cultural exchanges, so feel free to ask questions.

• Luggage Capacity 2 suitcases (medium sized) and 2 carry on luggage (large sized)

For a full refund, cancel at least 24 hours before the scheduled departure time.