• Xplor - With an Xplor admission, you unlock the door to total freedom—enjoy every thrilling activity your way, as often as you like! Want to tackle all the zip-lines twice? Go ahead! Prefer dessert before dinner? That’s the magic of Xplor: your rules, your adventure.

Fly & Splash: Soar above the lush jungle on Mexico’s longest zip-lines or slide down the exciting Hamacuatizaje (hammock waterslide)!
Explore Underground Wonders: Swim through enchanting cenotes and paddle along illuminated underground rivers in ancient caves.
Off-Road Excitement: Drive amphibious vehicles through jungle trails and splash through hidden waterways.
Repeat the Fun: No limits—enjoy your favorite activities over and over!

All in One Unforgettable Day!
Where else can you zip-line, swim, raft, and off-road in a single park? Xplor blends nature’s beauty with adrenaline-pumping excitement, making it the ultimate playground for thrill-seekers and nature enthusiasts alike.

• Unlimited snacks and non-alcoholic drinks
• Buffet Lunch
• Amphibious vehicle jungle adventure
• Underground river raft tour
• 14 zip lines spanning 3.8 km
• Convenient amenities: rest areas, dressing rooms, bathrooms, lockers
• Round-trip transportation
• Unique ‘Hamacuatizaje’ experience

• Other services (WiFi, ATMs and shops at additional cost).
• Take cash or a card to buy souvenirs or purchase photos of your visit.

Bask in the stunning natural landscapes of the Riviera Maya at Xplor. Experience every aspect of Riviera Maya’s adventures, from above the jungle canopy, across the wilderness, to the core of the Earth.

Soar on the destination’s tallest zip-lines or the incredible Hamacuatizaje. Navigate through water-filled caves and conquer the jungle in all-terrain vehicles.

Dive into a river of stalactites dating back 65 million years. Make a splash into a cool cenote via an original hammock zip-line. Paddle your way through subterranean caves on a one-of-a-kind raft. Additionally, become one of the initial adventurers to experience Xplor’s new endeavor in a cave exploration: Underground Expedition.

Replenish your energy at two juice and snack stops. Quench your hunger with a buffet fit for a caveman. Enjoy however and whenever you want.

• If you a re a guest of the Occidental at Xcaret Destination - All Inclusive, Playa del Carmen the park is located 15 minutes minutes away nexto to the hotel, guests need to go by themselves to the park main entrance, hotel conciergel always help to the customers to get to the park The boarding pass tour operator sends you a blank one and it is mandatory to print it. Remember that the white one is the correct one, not the green viator purchase receipt.
• Children over 4.5 ft but under 12 years of age, must present an ID to verify their age at the park’s ticket booths.
• For Toboganxote, minimum height is 4.2 ft (1.30 m) tall and maximum weight of 300 lbs (136 kg).The maximum capacity per raft is 4 people or 705 lb (320 kg). It is mandatory to use a helmet and know how to swim
• For the Zip-lines the minimum height required is 3.6 ft. The minimum weight required is 88 lbs and a maximum of 300 lbs. The circumference capacity of the harness belt is 47 in (120 cm) and 25 in (65 cm) for the legs. In the case of children, the harness must fit properly and have a minimum height of 3.6 ft (1.10 m). If it doesn’t, for their own safety, they won’t be able to perform the activity.
• Activities have special requirements of height and weight. For Amphibious Vehicles and Underground Expedition, the minimum height is 3.6 ft (1.10 m); for Rafts and Stalactite River Swimming is 3.3 ft (1 m) tall and 300 lbs (136 kg) of weight.
• It is not possible to make date changes the same day of your visit
• We need the ID Screenshoot of the cardholder. Cardholder must to be the lead traveller name and is mandatory that person assist in the park, if we do not have everything we need we can not provide your official boarding pass
• We are not responsibles if you forgot your personal belogings in the bus or park, make sure you do not forget any item when you get off the bus
• Children over 5 years old can access to the park, Entry is not allowed for children 4 and under
• If you reserve even if it is early or late, this reservation is subject to availability, you will be notified as soon as you reserve if we still have spaces, this tour is in high demand and most of the time our capacity is full
• Some activities are not suitable for pregnant women.
• Certain park activities are not recommended if you suffer from a heart condition, fear of heights, back pain; or if you are recovering from a recent surgery or if you get dizzy easily.
• Travelers will be excluded from the activities due to a medical condition such as a body cast. If they want to go, they can pay their entrance fee (same price) and can stay in the rest area.

For a full refund, cancel at least 24 hours before the scheduled departure time.