Delightful Experience - My husband and I enjoyed this experience very much. I would definitely recommend it! At the end we experimented with the various percentages of caco and asked them to make hot chocolate with each one. That was on our own pocketbook but it was fun.

Do this tour if you have a sweet tooth! - Such a fun class, there was a small group and it felt personalized for a bunch of strangers. The history and watching her explain in the upstairs of the cute shop, with being able to taste the ingredients before we made our own chocolate bar. We were able to pick our toppings of either nuts, dried fruit, or both. They cook and wrap it the same day, and as they set downstairs they gave us a champagne and let us try a few of their chocolates from the shop downstairs. Some were spicy, sweet, or boozy. Really awesome tour that lasted about 1-1 1/2 hours, located right in downtown Casco Viejo so it’s easy walking distance from most hotels if you’re in the area.

We had a 6 PM appointment... - We had a 6 PM appointment on Saturday night. we booked it on viatour. They do not have a 6 PM experience there. When we got there at 5:50 they were closing up. Juan greeted us at the store. We showed them our booking reservations and he was surprised that they were showing 6 PM bookings. He was very nice and accommodated us. We had our own private experience. Rolando was the one who gave us our experience there. They were so accommodating. it couldn’t have been any better. I couldn’t thank them enough for letting us come in and experiencing it.

Rolando was an amazing... - Rolando was an amazing guide! The experience takes us through the chocolate making steps, everyone gets to make their own choco bar and there’s a cool tasting at the end! Wouldn’t recommend more!

My family had an amazing... - My family had an amazing time during the experience. Our group included kids, 5 and 10, and it was enjoyable for everyone. Overall great experience!

Chocolate class - This was such a fun experience to participate in. I got to try chocolate, learn the history of the coco bean and get the interactive experience with our helpful instructor. Everything was super delicious and definitely a memorable experience. I was very happy to go home with my own chocolate bar .

Nome experience - I’m not a huge chocolate lover, but the flavors were fantastic. They didn’t let us go into where they make the chocolate like the pictures show

Not a private experience. Great guide, learned a lot! - My partner & I did a chocolate tour on 1/15 and I want to be clear the guide was absolutely amazing!! However, this was not a private tour as advertised and says within the description. On top of this, the person was recording (herself, but it’s small so of course we were in it) the entire time on two devices. It was really distracting so I felt like I couldn’t relax/enjoy the full process. I would not have booked if this wasn’t sold as a private tour. Guide 10/10. Overall experience 5/10. In addition, the tour states it’s around 1hr 15 mins. The full chocolate making and tasting took a little less than 40 mins. All the staff were super kind so I do really want to emphasize that, but tour wasn’t as advertised.

We were very disappointed... - We were very disappointed by our experience. We had booked a cocoa making and tasting workshop at this establishment via Viator. When we arrived on time, and even ten minutes in advance, we were informed that the group had grown too large (18 people) to welcome us. We were then asked to come back two hours later, making sure that the group would then be reduced to five participants. After waiting two hours, we returned at the agreed time, only to find that the activity would still be done with a group of about 20 people. The staff were cold and without any understanding of our frustration, just redirecting us to Viator in case of dissatisfaction. The space is clearly too small to accommodate such large groups, making the experience impersonal, unnecessarily long and difficult to justify in terms of the asking price. We sincerely hope that Nomé will reconsider its practices to provide an experience that meets the expectations of its customers in the future.

Skip it -- impossible to hear - Don't bother. It's impossible to hear. The room is open to the ground floor and there is so much background noise from the ground floor that the demonstrator is inaudible.