Best way to see palermo - We had such a good experience with all the proper explanation. The time to visit what we wanted to see The car was impeccable Totally recommended

Best day in Palermo w/ Dario! - We had such a memorable day with Dario our tour guide and driver. He was EXCEPTIONAL!!! 5 out of 5 stars. He promptly picked my wife and me up at our B&B and we were off on our journey. We saw Monreal (which had one of the most beautiful cathedrals we've seen on our visit to Italy), almost all the primary sites in Palermo, Santuario di Santa Rosalia, and Mondello Beach. What separated Dario from all the other drivers we've had on our trip is his attention to detail (he explained a lot of Polermo's history to us as he was driving), unwavering kindness (he stopped at several spots for us to eat, and try local foods), and professionalism (picked us up and dropped us off perfectly on time, and told us where he would pick us up after certain site seeing- even with pictures/google pin drops). If it were not for Dario this full-day tour would not be the same. Thank you!!! P.S. He has the best music choices in the car ride! :)

Tour of Palermo - Giovanni is a fantastic tour guide. He was knowledgable, flexible and accommodating. His love for Palermo gave us insight into the city’s past, present and future. Seeing the city’s traditional and untraditional features we had a day full of learning, laughter and food. It was perfect, on a no so perfect weather day.

Tour of Palermo and Monteale - The driver was very friendly and knew the main highlights to show us in and around Palermo. We especially enjoyed Monreale and Mondale. Our only disappointment (no fault of our driver) was that there was no actual guided tour involved- something I did not realize when I scheduled the outing.

Take the city bus - We took the tour from the depot on via V Emanuele near the Cattedrale. Not very expensive. After about 45 minutes (this will depend on the day of the week, time of day) When we got to about 1/2 mile from the Church we were let off and walked uphill in the heat and sun. There was a 11 Euro charge to enter the Church. Sorry, I was not paying this. It cost us nothing to tour the Cathedral in Palermo and nothing for the Basilica and most churches in Venice. While we were there a City bus pulled up. Hmmmm! We had a gelato across from the church and walked back to where the bus had dropped us off. I suggest getting local bus info from the Visitor Center.

Book with someone else - Tour promised 4 towns, churches, castles, markets and more. Our driver Rosario, was very nice and told us this was the first day he did this tour. He offered very little commentary on the drive. We saw the beautiful church in Monreal, went to the catacombs, then off to lunch at Mondello. We asked him to recommend a place to eat. He told us to go to a great place which was yummy but the service was slow so we spent a total of three hours in Mondello on lunch and taking a few pictures by the water. This was unnecessary time in beautiful Mondello and saw nothing else there. We never went to Mont Pelligrino but traveled back to Palermo, where we started because that was where we were staying so he had to go back there. By the time we got there, it was almost 4:30. He told us we could go to the castle and we walked, unknowingly, past the ticket office and to the castle where we were told we needed to go back to the ticket office to get tickets. But they close at 4:30. Needless to say, we didn’t make it back in time so didn’t see the castle. That was information the driver should have known and imparted. Knowing we didn’t see much, time wise the tour should have ended, but he told us to go see the cathedral which was a short walk. We did that and returned which he then brought us back to the hotel. That night I complained to ViaTour and to the tour comanpy after they reached out to me. The end result was that a refund was not going to be allowed and the company complained that this was our fault and not the driver’s. They were insulting and said “ you are reporting FALSE facts. the refund is absolutely refused, then I’ll talk with some leagals, your target was make a tour for free. It is very disgusting, no respect for the people who works, very disappointed never in so many years it happened something like this.” Let me say this was never my target. Even if we did most and not all, I would have not complained. This was the first tour of many that we did on this trip and all others is what was promised (mostly) and had wonderful, experienced, knowledgeable drivers, who all earned a nice tip. These places are beautiful and should be seen but just stay away from this company. I did complained to ViaTour and they sided with the merchant. I disputed with my CC company.

A very poor choice. - BUYER BEWARE> I have booked with Viator on more than a few occasions. I usually check just the tour and the itinerary. It is probably my own fault for neglecting the small print, but Viator was always easy for me to negotiate. However, on this occasion, I assumed that a private Palermo and Monreale Historical tour was just that. I did not realise that it was just a Mercedes taxi to the location. The day was so disappointing having to pay about 43 euro per hour while visiting at our own expense historical sights that were within walking distance from our accommodation. We had assumed that it was a guide tour. It was really just a hop on hop off Mercedes. Lorenzo, our English speaking Guide/Driver did not understand our requests spoken in English. We visited only a few of the programmed destinations. And our driver tried to drop us off after 6 instead of 7 hours. BUYER BEWARE.