Amazing 😍 - The trip was absolutely amazing. Will definitely do it again. We were able to get the whole experience of travelling through Morocco. The company travelled as a group and we had a chance to meet new people and interact. The only downside was the AC was not working properly. So the heat was bad.

Nice experience - Great experience! Safe, well planned and accessible. Recommended. With friends we all had a good time

Desert - Wonderful. Best travel very nice To do absolutely With uad or car ocammellio Really interesting.......

Super pleasant ride and trip with Ayoub - Our driver Ayoub made a great trip possible for us! A very sympathetic and polite man who has responded to us individually and has played great music! Always on time and an experienced driving style are still to be added. I would ride with him again and again!

Unforgettable experience - A really great trip. We rode as a group of friends of 10 people in a super comfortable bus. Our companion Ayoub tried very hard to make the trip an unforgettable experience for us. We have nothing to complain about! Top!

For the bottom of Marrakech - All the drivers were very professional and friendly. I like the attention with the client and punctuality in the trip

Walking and sleeping in the desert - It's stunning to be near a camel, ride the dunes and see the sunset. To further animate the tour, the "Rallye Aila Gazelle" was taking place. Camping was also a unique experience.

Chilling experience - The experience with this company was embarrassing and borderline legal.
We had booked the tour a month earlier, making sure it was reserved for up to 17 people, as clearly stated in the description. A few days before departure, we also phoned the agency to get further confirmation of the limited number of participants. On the first day, we showed up on time at the meeting point. Initially we were loaded on a bus of about 20 people for only 5 minutes, and then we were transferred – also in Marrakesh – on a 60-seat bus. At the start, we realized that the caravan consisted of 2 coaches of 60 people each, plus about 10 smaller buses. All had the same departure time and identical final destinations: a total of about 300 people. 
It is evident that tour operators accepted more bookings than they should and hired larger vehicles to fulfil them, mixing together different operators who had sold slightly different tours, creating inevitable logistical problems. On the bus people eating and the guide trying to animate the environment with microphone interviews in the style of a "holiday village", something completely different from the experience we expected for a tour in the desert. We pointed out to the guide, Abdul, that our reservation did not include the company of 296 other people. The response was aggressive: “What changes you if there are 17 or 60 of you?”, until Yassine, the guide of another tour operator, intervened and kindly offered to act as a liaison to better understand the situation. After many protests and submitting a refund request to the agency (the only gesture that seems to have attracted attention), we were moved to a smaller van. To make room for us, some people were dropped off and loaded onto the big bus. The new vehicle belonged to yet another tour operator. There was only one driver present, visibly annoyed and without any willingness to give explanations. During the tour, this driver arrived an average of one and a half hours earlier than the other groups at the destinations. After visiting the first site, we started receiving phone calls from both the driver and the local guide, telling us that Marrakesh City Travel was blaming them for our dissatisfaction. After making it clear that they had no responsibility, the driver still began to insist that we contact TripAdvisor to cancel the refund request. This was while we were trying to enjoy sightseeing. The demands have become increasingly insistent and intimidating: “Let me see you call.” It’s a shame that the TripAdvisor number didn’t work from abroad, making contact impossible. During the second stage, the whole group expressed their desire to visit a Kasbah, a stop planned on the tour of our fellow travelers. Our driver, however, wanted to give us only 10 minutes. I was a spokesperson, calmly and supported by local guides who confirmed it was our right to stop, but I was verbally attacked by the driver, who accused me of creating only problems ("you and your Friends are only problems") and ordered me to get out of the vehicle with suitcases and friends. Two fellow travelers have intervened in our defense. Curiously, the screams were reserved for women, while with men he kept friendly.
 We finally resumed our journey. The driver dropped us off at the planned hotel and, amid forced hugs, apologized and said he wanted to continue the journey in peace. At this point the story we have is of our fellow travelers, whom we met for dinner and who had continued towards the gorges provided for in their tour, which were inaccessible due to a landslide (without anyone having warned them). They were then taken to a dilapidated hotel and, apparently, everyone complained about the lack of communication and bad care. About an hour later, my friends and I received a message from Marrakesh City Travel informing us that our journey would not continue, as we had caused “too much agitation” in the group. In fact, the other travelers had turned to their agency to protest poor service, and our agency chose to shift the blame to the four of us, excluding us from the tour and leaving us in a hotel in the middle of nowhere. The transition between the two agencies is missing, but at this point I suspect there really are no different agencies. It must be said that all accommodation and dining locations are isolated from the towns, so as to force tourists to spend on water, food and services at prices four times those of the locals. We sought help, in vain. Everyone laughed in our faces or was silent. In particular, Abdul of Marrakesh City Travel mocked us openly, and the hotel managers did not lift a finger to help us. To help us was once again Yassine (from a different company), who after a long interview with the head of Marrakesh City Travel got our reinstatement in the tour. In return, we were asked to leave a 5-star review immediately. Here is how this agency makes sure the positive ratings you find online.
 The justification? That TripAdvisor had already granted our refund request – which, to date, is false. The following day we left, after waiting for a long time for the driver, to give us the feeling that, who knows, maybe we leave you here. Once we reached a facility near Marzouga, we stayed there for another two hours before leaving for the camel ride. After just 15 minutes on camelback, we were dropped into the middle of the desert, without any explanation. The guide, confused, told us that too many people had been accepted compared to the number of camels and that the camels now had to carry other tourists. Shortly after, our camels were delivered to people who arrived by jeep, while we were taken away at full speed to the camp. Once we arrived, they immediately explained to us, in a militaristic tone, what we were entitled to: practically nothing, unless we paid extra. They served us iced tea, accompanied by the usual rudeness and sarcasm. The next day, finally, we could take the camel ride back to the structure near Marzouga. It was the only good moment of the trip. Here we were joined by a new driver who was supposed to take us to Fez. He spoke neither English nor French, only Arabic (luckily one of us knew Arabic). Driving was reckless: we risked accidents several times due to risky overtaking in curves and on hilly roads without visibility. To our request to slow down, the answer was: “Get to sleep, Allah will take care of it.” When we arrived in Fez, we were in disbelief at the horror we experienced.
We were not even granted basic rights. Tourists are treated like animals to be loaded and unloaded, squeezed economically as much as possible. Courtesy and communication nonexistent. I am disgusted by the reception received and the mafia environment surrounding these agencies. I would add that our driver showed deference only to the only Moroccan passenger, sitting with her friend in the front seats. He would not give us the seat even after my requests because of my car sickness, claiming to have booked the front seats. In essence, agencies provide a paltry service and leave everything in the hands of drivers, who respond to any request with “I drive, period”, in such a way that the tourist is left to fend for himself and ends up pulling out money to pay for the little tranquility to which he would be entitled on vacation. Be wary of most reviews because guides, when they are there, and drivers, ask you to write a nice review on the spot as soon as they have a moment of connection with you, leveraging the fact that they will lose their jobs if you don’t and you obviously write them down as a favor to them and to make sure you are treated a little better on this hellish journey. In short, a business built on fear and silence among fellow countrymen.

Jackals, tours to the limit of safety. - Vacation ruined because of this tour. The tour was not maximum 17 people, as indicated, and as specified following a phone call from me; we left in a whole coach! Asked for explanations we were told that traveling in 17 or 60 is the same. Following a refund request we were moved to a van of 17 people, which was however operated by another agency. But the inconveniences are not over: stages not respected, tourists taken in words and threatened to stay on foot, tour manager who called me insistently and wrote me messages "I know you have connection", forcing me to cancel my refund request (operation impossible on Trip Advisor from abroad) or would have left us without a driver. The only "compromise" not to be abandoned literally in the middle of nowhere, in the evening at 21.00, was, on the spot, put 5 stars on Trip Advisor. Tour in the overcrowded desert, camels not enough for everyone and therefore first stop to the tent by jeep. Staff who were rude or claiming that aunt agencies had taken reservations over capacity and that even they were not figuring out how to party guests. Waking up in the desert seemed to be on the highway, from the noise of quods and jeeps. We continued towards Fez with a car, with a driver who did not speak a word and drove like crazy to his destination. To the phrase "go slow", he replied "sleep that Allah, protects you". We were 4 adults, used to travel and really easygoing, but we lived 3 days in stress, and at the limit of safety. Jackals! SOME POSITIVE NOTES go to local guides and a manager of another agency who helped us mediate with ours.

Terrible experience - Hi everyone! We are currently in Morocco and have unfortunately been scammed by this tour agency. Please avoid them at all costs. We had to walk in the middle of a road in a remote area to find a hotel because they dropped us off at a location that was supposed to be our hotel, but it turned out to be a scam. Fortunately, after walking for 20 minutes with all our luggage and knocking on several doors, we found a hotel with availability that kindly welcomed us. However, we had to pay for it separately, even though we had previously purchased their luxury tour, which was supposed to include accommodations. The aircon inside the van is also not working. It was terribly hot and uncomfortable. They have also lied about a refund, they promised it and never paid it. We will be contacting the local police to ask for help.